Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Pramod Pavuluri

Summary

Passionate and qualified software professional with over 15 years of experience in software development, product management, and business analysis roles across different domains. Proven ability to gather requirements, create business requirement documents, and ensure that solutions meet client requirements. Competent at working in fast-paced environments and providing exceptional customer service. Aspiring to leverage these abilities as a competent member of the product and engineering team at your organization.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work history

Director

SellerGeni
Bengaluru, India
Aug 2020 - Current
  • Led development and implementation of GrowZ platform,
    increasing customer satisfaction by ensuring that solution met
    client requirements.
  • Regularly engaged with key clients, fostering open and healthy
    communication, while continuously enriching product backlog
    through feedback collected and thus improving user acceptance.
  • Implemented customer-centric approach to product development,
    resulting in 40% increase in customer conversion rate and 50%
    increase in customer referrals.
  • Managed cross-functional team of software engineers,
    data researchers, PPC ads strategists and UX designers to deliver
    new features, increasing customer acquisition and retention by 30%.
  • Implemented agile methodologies and continuous delivery practices
    to reduce time-to-market for new features by 40%.
  • Supervised infrastructure scaling and migration efforts from AWS to
    Google Cloud to accommodate increased customer growth and
    database requirements, ensuring platform's high availability and
    performance.
  • Set up robust monitoring and analytics systems that provide realtime
    insights into system performance and health, to ensure 4Nine
    availability.
  • Collaborated with sales and marketing teams, third-party ad
    networks, and vendor forums to increase platform's reach and
    align product roadmaps with market demands and competitive
    analysis.

Technical Consultant

Yoti Biometric
Bengaluru, India
Feb 2020 - Jul 2020
  • In three months, resolved 89 technical and consultative support
    tickets, demonstrating problem-solving abilities and client-centric
    mindset.
  • Analyzed client business processes and proposed solutions, resulting
    in 25% increase in productivity and 30% decrease in overhead.
  • Designed and implemented exhaustive testing strategies, including
    functional, performance, and integrations testing, resulting in 30%
    reduction in vulnerabilities and increase in SDK reliability.
  • Maintained and versioned documentation for SDKs and APIs, with
    extensive use cases and code samples resulting in 50% reduction of
    support queries and increase in platform adoption by 30%.
  • Integrated customer feedback into product roadmap, thereby
    increasing customer satisfaction and product adoption by 15% and
    decreasing customer attrition by 10%.

Technical Consultant

Freelance Contractor
Bengaluru, India
06.2018 - 11.2019
  • Designed and implemented enhanced product features, aligning
    with client requirements and operational efficiency for delivery
    teams.
  • Created performance measurement criteria for product roadmap
    milestones, leading to 100% improvement in task completion
    checks.
  • Championed Agile methodologies across three organizations,
    boosting project completion rates by 25% and diminishing backlog
    by 40%.
  • Authored precise user stories, specifications, and product feature
    documentation, fostering team collaboration and productivity.
  • Orchestrated design meetings with key stakeholders, enhancing
    overall project effectiveness by 50-60%.

Senior Product Engineer

Entomo (formerly KPISoft)
Bengaluru, India
Sept 2016 - Apr 2018
  • Led diverse team of 8 programmers and designers in the
    development of mobile and web UI.
  • Guided team in adopting Angular 2+ framework, SPA, and
    Microservices architecture, ensuring efficient and up-to-date tech
    solutions.
  • Collaborated with business and testing QA teams to design EPMS
    solution, meeting functionality, scalability, and performance requirements, thereby augmenting software quality by over 60%.
  • Partnered with tech and product teams to estimate project
    requirements and milestones, leading to 95% acceptance rate
    during User Acceptance Testing (UAT).

Product Lead

EtaminePGG Solutions Private Limited
Bengaluru, India
Jan 2013 - Sept 2016
  • Conducted extensive system study and developed detailed technical
    features specifications, improving team comprehension and
    alignment for project execution.
  • Integrated JavaScript-based charting tool with highly interactive
    and attractive Dashboard interface to improve data visualization
    and enable intuitive insights for informed decision-making.
  • Led team of 12 engineers to routinely meet and exceed delivery
    commitments, creating collaborative and high-performing
    workplace.
  • Assessed and coordinated effective remedies for application issues
    and bugs, ensuring rapid resolution and minimizing impact on user
    experience and system performance.

Project Lead

IndianCST
Bengaluru, India
Nov 2009 - Jul 2012
  • Developed effective of POCs and Project Management prototypes to
    demonstrate merits of PMP and e-governance and help organizations adopt Project Monitoring solutions.
  • Led team of 15 engineers to develop robust evaluation system
    Bangalore University to reduce data discrepancies by 60% and
    ensure seamless digitization of student metrics.
  • Coordinated with members of PMO team onsite for data
    acquisition, documentation and reporting.
  • Collaborated with testing team to fix bugs quickly and maintain
    product quality.

Software Developer

Ab Innovations Health Services
Bengaluru, India
06.2008 - 06.2009
  • Helped in Database development and Optimization, reducing server
    costs by 15%.
  • Established Version Control and Implemented best practices for
    code review and supervision.
  • Worked as Single Point Contact for Functional and Technical
    specifications of PCM module.

Business Associate

Oracle Financial Services
Bengaluru, India
Aug 2007 - Feb 2008
  • Provided bug-fixing support to On-site Implementation team.
  • Handled 264 on-site tickets with less than 24h average turnaround
    time.
  • Topped training program with 85% score.

Education

Engineer's Degree - Telecommunication

MS Ramaiah Institute Technology
Bengaluru, Karnataka
09.2003 - 06.2007

Skills

  • Project Management (Timelines, Schedules, User Story Definition and Backlog Management)
  • Leadership (Motivate and Lead Cross Functional teams, Conflict Resolution, Guidance and Mentorship)
  • Software Development Methodologies (Cloud based SaaS Product, Web & Mobile Apps Development, Testing and Management, Agile, Scrum, SAFe and Waterfall Methodologies)
  • Programming Languages & Technologies (Php, Java, Javascript, Typescript, Angular, HTML & CSS, MySQL and MongoDB, Cloud Platforms like AWS & GCP)
  • Tools and Applications (Jira, Asana, ClickUp, Zoho CRM, ZenDesk, Microsoft Dynamics 365, Intercom, MSOffice, Google Workspace, Figma and Pencil)
  • Communication & Documentation (Effective Written and Verbal Communication, User Guide, API documentation, Requirement Gathering, Tutorials, Release Notes, Architecture and UI Designs)

Languages

English
Fluent
Hindi
Advanced
Kannada
Native

Timeline

Director

SellerGeni
Aug 2020 - Current

Technical Consultant

Yoti Biometric
Feb 2020 - Jul 2020

Technical Consultant

Freelance Contractor
06.2018 - 11.2019

Senior Product Engineer

Entomo (formerly KPISoft)
Sept 2016 - Apr 2018

Product Lead

EtaminePGG Solutions Private Limited
Jan 2013 - Sept 2016

Project Lead

IndianCST
Nov 2009 - Jul 2012

Software Developer

Ab Innovations Health Services
06.2008 - 06.2009

Business Associate

Oracle Financial Services
Aug 2007 - Feb 2008

Engineer's Degree - Telecommunication

MS Ramaiah Institute Technology
09.2003 - 06.2007
Pramod Pavuluri