Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Section name
Accomplishments
Timeline
Generic
Pramod Prabhakar

Pramod Prabhakar

Global Account Director
Bangalore,KA

Summary

Experienced technology sales professional with 25+ years in Enterprise sales, Strategic account management and business development in ISP & Telecom, excelling in solution and value based selling, account planning and revenue generation. An effective communicator with strong negotiation skills and a keen client-needs assessment aptitude, I have a proven track record in consistently outperforming sales quotas while developing both new and incremental revenue opportunities on a national and regional basis. Extensive expertise in positioning and selling Fixed Data Networks, Mobility Voice & Data solutions, Managed Services, Telecoms management, Machine to Machine (M2M) and good overview and understanding of Cloud Computing and Virtualization. Team player, strong influence and relationship management skills, customer centric.

Global account management professional with deep expertise in client relationship building and strategic account growth. Proven ability to drive revenue and ensure client satisfaction through cross-functional collaboration and adaptive strategies. Strong skills in negotiation, project management, and data-driven decision-making, complemented by focus on team success and delivering results. Known for reliability and flexibility in meeting changing demands.

Experienced with managing complex global accounts and leading cross-functional teams to achieve business objectives. Utilizes strategic planning and client relationship management to drive growth and retention. Track record of developing and implementing effective account strategies.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Global Account Director

BT Group
09.2017 - Current

Lead global client relationships,driving strategic alignment,profitability,and long term business growth across regions.


servce as the trusted advisor for global clients,ensuring delivery excellence and mesurable business impact.


Build multi-level stakeholder relationships to strengthen partnership and customer satisfaction.


Develop and execute account plansaligned with both client objectives and company strategy.


  • Enhanced revenue opportunities by identifying cross-selling and upselling possibilities within client accounts.
  • Streamlined communication processes to improve efficiency and collaboration among team members and stakeholders.
  • Developed creative solutions to address unique client needs, leading to increased customer loyalty and retention rates.

Strategic Account Manager

Vodafone Global Enterprise
10.2016 - 09.2017
  • Develop and execute account strategiesthat align with client business goals.
  • identify growth opportunities,risks and new business possibilitieswithin existing accounts.
  • Build and maintain senior-level relationships with key client stakeholders.
  • Enhanced client relationships by consistently delivering strategic insights and tailored solutions.
  • Monitored sales performance metrics to achieve strategic account objectives.
  • Engaged functional areas across prospect or client organizations to uncover future business opportunities.
  • Built credibility and trust to influence client's buying decisions.

National Account Manager

Vodafone Global Enterprise
03.2010 - 09.2016
  • Responsible for the strategic management of Vodafone Global Enterprise accounts and delivery of profitable, long term business of those accounts to Vodafone. Handling a portfolio of INR 650Mn from a designated set of 10 Vodafone Global Enterprise accounts.
  • Managing a large virtual team of account managers & channel partners to execute account plans driving incremental growth and profitability.
  • Developing long-term relationships, breakthrough business and bringing enhanced value to clients by deploying the full breadth of VGE services and technologies whilst maintaining a focus on customer satisfaction and delivering value.
  • Liaising with global and regional stakeholders across countries and the client’s buying Centre across regions to drive in-country revenue.
  • Positioning & selling Fixed Data Solutions, Mobility Voice & Data solutions, & Data solutions, Managed Services, Telecoms management, Machine to Machine (M2M) and good overview and understanding of Cloud Computing and Virtualization.
  • Strategic C/D level relationships with multiple customers in a global environment, delivering sustainable long term revenue streams.
  • Delivered multiple innovations with the objective of achieving customer & revenue market share. Successfully achieved or exceeded sales performance, revenue & margin management objectives in all fiscal years.

AGM- Operations & Business Development

Omnex India Pvt Ltd
04.2008 - 02.2010
  • Responsible for business development and operations for omnex India & identifying & driving new business opportunities by forging relationships with several large Enterprise accounts.
  • Managing a large team of Regional Managers & Consultants to execute account plans driving new business & Incremental growth and profitability, Effective scheduling of consultants across regions to meet the monthly & yearly commitments.
  • Revenue Achieved through implementing Omnex specialized consulting and training services across IT, Telco, BFSI, Manufacturing, FMCG and Pharma verticals in Quality, Environmental & Health and Safety standards, Lean Six Sigma consulting & trainings achieving substantial savings in costs for the clients while improving results.
  • Conduction regional meeting every month and report back the projection for billability, sales, schedule changes, client concerns, project management.
  • Successfully managed the outstanding as per the assigned target-Limiting outstanding above 30days to 10 % and above 45 days to zero
  • Consistently achieved the monthly sales and collection target on all India basis and individually cracked large named accounts.
  • Operating the regions with in the allocated budget

Major Account Manager

Tata Communications Ltd
05.2006 - 03.2008
  • Responsible for identifying & driving new business opportunities for Tata Communications in Karnataka by forging relationships with several large Enterprise accounts.
  • Delivered revenues to the tune of INR 450Mn with a keen focus on selling solutions and professional services to achieve the overall revenue projected targets.
  • Work in collaboration with Pre-Sales, Project Managers and Bid Teams to define and design customer networks that will further their business’s efficiency through technology.
  • Expertise in Fixed Data service (NPLC,IPLC,ILL & MPLS), Storage & Data Centers services.
  • Averaged 120% of financial targets, managing over INR 40Mn in revenue.
  • Blue Ribbon Award from TIEBU President for the exceptional contribution towards the objective of the organization ,2007.
  • Secured and implemented large multi-year complex Managed WAN contracts worth over 45Mn in total contract value

Manager Corporate Sales

Pacific Internet (India) Pvt Ltd
06.2003 - 04.2006
  • Primarily responsible for business planning and strategic account management of positioning Pacific Internet (including Internet Access & IDC services ) in named Enterprise accounts.
  • Managed and led a team of 5 account managers to drive value and growth within a diverse portfolio of customers.
  • Consistently created, developed and delivered incremental business through a structured approach to pipeline development and management.
  • Strategically positioned the company and its products and services with Major Accounts in order to gain maximum market share and revenue while ensuring alignment of CSAT objectives through multiple external and internal touchpoints.
  • Retention and growth of revenue upwards of INR 100Mn.
  • Handled sales of Telecom products and solutions – Internet Leased Lines, NPLC,IPLC& Data Center Solutions.
  • Promoted as Corporate Sales Manager within one and half years based on performance.
  • Overachieved all financial and non-financial targets set throughout my 3 years.
  • Ranked “Top Sales Person in India” for the highest target achievements.
  • Successful in reversal of lost sales of Major clients.

Senior Sales Executive (DSL Sales)

Dishnet DSL Ltd
12.2000 - 05.2003
  • Strategically positioned the company and its products and services with Major Accounts in the assigned territory to gain maximum market share and revenue while ensuring alignment of CSAT objectives through multiple external and internal touchpoints.
  • Retention and growth of revenue upwards of INR 5Mn.
  • Closed the largest deal -Employee Broadband connectivity for Intel technology India Pvt Ltd.
  • Qualified for Singapore trip for over achieving the target
  • Handled end to end requirements involving sales, connectivity solutions & post sales connectivity issues for Intel employee connections.
  • Was instrumental in increasing the customer base of the area allocated.

MARKETING EXECUTIVE

Concepts & Devices, Chennai, India
06.1999 - 12.2000
  • Identifying new prospects and clients and promoting the company’s services in the field of Key-telephone systems
  • Generating prospects through cold-calls
  • Making presentations to prospective clients & Negotiating the final terms of contract with clients.

Education

Post Graduate Diploma - Business Administration, Marketing

National Institute of Technology Calicut
Calicut, Kerala, India
01.1999

Bachelor of Science - Physics

St. Josephs College, Calicut University
Calicut, Kerala, India
01.1997

Skills

Team management

Sales leadership

Relationship management

Financial acumen

Global markets

Teamwork and collaboration

Problem-solving

Certification

WCS (Winning Complex Sales) –Sales Generic ,UK

Interests

Avid sports person-Member of college Badminton team and Corporate football team, Other interests include Photography & Drawing

Section name

Linkedin Profile : http://in.linkedin.com/pub/pramod-prabhakar/13/a40/138

Accomplishments

Top Salesperson Award Winner for 2024-25

Winner of BT Global Business Excellence 2023-24

Timeline

Global Account Director

BT Group
09.2017 - Current

Strategic Account Manager

Vodafone Global Enterprise
10.2016 - 09.2017

National Account Manager

Vodafone Global Enterprise
03.2010 - 09.2016

AGM- Operations & Business Development

Omnex India Pvt Ltd
04.2008 - 02.2010

Major Account Manager

Tata Communications Ltd
05.2006 - 03.2008

Manager Corporate Sales

Pacific Internet (India) Pvt Ltd
06.2003 - 04.2006

Senior Sales Executive (DSL Sales)

Dishnet DSL Ltd
12.2000 - 05.2003

MARKETING EXECUTIVE

Concepts & Devices, Chennai, India
06.1999 - 12.2000

Bachelor of Science - Physics

St. Josephs College, Calicut University

Post Graduate Diploma - Business Administration, Marketing

National Institute of Technology Calicut
Pramod PrabhakarGlobal Account Director