Program Manager
Open To Work
Pramod Prasanna
IndiGo Airlines
Gurgaon
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Program ManagerDirector of Product Development and AdminProgram Management LeaderProgram Management Leader, Amazon Devices Launch Program TeamSr. Project Manager, Enterprise Routing services
Work Type
Full TimeConsulting
Salary Range
3500000/yr - 5000000/yr
19
years of professional experience
Highly accomplished Ex-Amazon Program Manager with over 15 years of experience in program/product management, consumer electronics launch management, and process centralization and optimization. Proven ability to lead high-performing teams and drive strategic goals through data analysis and process streamlining. Successfully managed complex global programs, including HR centralization for over 130 facilities and leading multiple company-wide initiatives that increased project completion rates. Adept at cross-functional leadership, stakeholder management, and mitigating risks in fast-paced environments.
Work History
Program Manager
1 Year 10 Months- Enterprise Data Warehouse Business Enablement Leader at IndiGo, spearheading the centralization of various business systems onto the in-house Snowflake-based Data Warehouse to enhance data accessibility and decision-making.
- Manage a team of PMs to lead multiple programs streamlining data ingestion processes, ensuring compliance with the DPDP Act and robust data governance policies while collaborating across cross-functional teams.
- Recognized as an effective leader, entrusted with high-visibility, company-wide initiatives due to a strong track record of driving impact and aligning stakeholders toward strategic goals.
- IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.
Director of Product Development and Admin
1 Year 2 Months- Led a cross-functional team of 40+ remote professionals, covering Development, GIS, QA, and Business Analysis, ensuring smooth collaboration and alignment with organizational objectives.
- Directed operations for India-based teams, achieving a 25% increase in productivity, a 10% improvement in quality metrics, and ensuring alignment with global objectives.
- Coordinated and managed deployments across 8 client environments, maintaining a 3-week release cycle and achieving the highest levels of development velocity and deployment accuracy in the past three years.
- Implemented process optimizations, reducing downtime and improving release efficiency.
- ZignEx leverages Operations Research, AI, Machine Learning, Data Science and capitalizes on new technologies to provide premier logistics end to end solutions for the trash collection industry in US.
Program Management Leader
3 Years- Led the HR Centralization Global Program for APAC and MENA regions at Amazon, successfully transitioning HR support for over 130 facilities (delivery stations, fulfillment centers, and sort centers) to a centralized, virtual team in India within 9 months, resulting in an estimated 25% operational cost reduction.
- Established the India-based team in 4 months and completed the full transition for APAC and MENA regions within 8 months, ensuring seamless support and operational continuity.
- Achieved 50 FTE savings (25% reduction) by streamlining workflows and optimizing processes, resulting in an annual cost reduction of $450k.
- Led cost-saving initiatives for the Last-mile team, achieving $15M in savings through various program changes and optimizations.
- Partnered with AMZL teams to define and implement the Driver Support program, successfully launching 2 new Lines of Business (LOB), Customer Returns, and Last-mile operations within 8 months, impacting over 4500 drivers.
- Built and led a specialized support team to successfully launch Amazon Food, creating and defining the Restaurants One Stop Shop (ROSS) model.
- Established a robust support framework to facilitate all interactions with customers, restaurants, and drivers, ensuring smooth operations and high service levels across all touch points.
Program Management Leader, Amazon Devices Launch Program Team
4 Years- Hired and onboarded 10 Program Managers, scaling the Amazon Devices launch management team by 2.5x to support an expanded product portfolio.
- Led the team in delivering over 150 global product launches in 2018 and 2019, a significant increase from approximately 30 launches in 2017.
- Defined and executed comprehensive launch plans for 4 new product lines post-acquisition, including Ring and Eero within the first 6 months.
- Defined team charter and established a RACI framework across 12 cross-functional teams, improving project alignment and reducing task overlap by 10% within 3 months.
- Identified and implemented over 20 operational efficiency projects, streamlining processes and automating tasks, resulting in the elimination or realignment of roles equivalent to 6 FTEs and achieving a 15% headcount reduction.
- Collaborated with business owners and product managers across the organization to define strategy, gather requirements, and establish timelines for launching new products.
Sr. Project Manager, Enterprise Routing services
8 Years 7 Months- Defined product vision and prioritized requirements for over 20 new features, leading to a 10% increase in customer satisfaction scores within a year through close collaboration with operations, sales, marketing, and support teams.
- Led the implementation of Route Optimization, GPS tracking, and On-board computer solutions for a suite of SaaS products.
- Served as Account Manager for three key clients, representing 75% of the company's revenue.
- Led pre-sales activities, including responding to RFPs and facilitating persuasive engagements with C-level executives.
Education
Masters - Industrial Engineering
Bachelors - Mechanical Engineering
Skills
Program/Product Management
Consumer electronics launch management
New Electronics Product Launches
Customer Needs assessment
Stakeholder Management
Cross Functional Leadership
Process and Operations Management
Logistics Consultation services
Introduction
Highly accomplished Ex-Amazon Program Manager with over 15 years of experience in program/product management, consumer electronics launch management, and process centralization and optimization. Proven ability to lead high-performing teams and drive strategic goals through data analysis and process streamlining. Successfully managed complex global programs, including HR centralization for over 130 facilities and leading multiple company-wide initiatives that increased project completion rates. Adept at cross-functional leadership, stakeholder management, and mitigating risks in fast-paced environments.
Certification
- PgMP - Program Management Professional
Timeline
Program Manager
IndiGo Airlines
2025.01 - CurrentRead More
Director of Product Development and Admin
ZignEx India Pvt Ltd
2023.02 - 2024.04Read More
Program Management Leader
Amazon.in, Inc
2019.12 - 2022.12Read More
Program Management Leader, Amazon Devices Launch Program Team
Amazon.com, Inc
2015.12 - 2019.12Read More
Sr. Project Manager, Enterprise Routing services
Waste Management, Inc
2007.05 - 2015.12Read More
Visvesvaraya Technological University
Bachelors from Mechanical Engineering
Read More
University of Houston
Masters from Industrial Engineering
Read More