Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Pramod Hegde

Bengaluru

Summary

Dynamic Sales Professional with 10+ Years experience in Engineering and Digital Services. Proficient in building robust client relationships and utilizing innovative commercial models to deliver exceptional value. My expertise spans across Mobility Sector; Aerospace, Automotive, Rail and Healthcare sector. I have consistently exceeded revenue targets, expanded market presence, and successfully acquired new logos and geographies.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Sales Manager

HCL Technologies Ltd.
04.2023 - Current
  • Managed key accounts in the Aerospace and Rail industry verticals for the India and Europe region with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Achieving FY25 revenue targets and exceeded FY24 revenue target by 17%, with a healthy gross margin of over 45% and book-to-bill ratio of over 2.
  • Acquired 2 new customers in Aerospace industry with over $1 million TCV.
  • Won new deals by proposing innovative outcome-based and earned value based commercial models.
  • Negotiated contract with customer, ensuring 33% increase in rates and terms for company profitability.
  • Increased revenue from GCCs by diversifying revenue streams, penetrating new divisions, converting detractors into supporters.
  • Introduced Hire-Train-Deploy model for GCCs and increased headcount in an account by over 30%.
  • Strategically shifted the revenue composition in a low performing account and won new deals worth 450K from new income avenues.
  • Spearheaded efforts to penetrate new markets such as Middle East and Singapore by conducting thorough competitor analyses and developing customized go-to-market strategies.
  • Pitched digital solutions based on enabling technologies such as MBSE, Cloud, Generative AI, and Data Analytics.
  • Attended industry events and organized customer events to develop sales opportunities.

Sales Manager

Hinduja Tech Ltd.
12.2021 - 04.2023
  • Led new business development in India by managing end-to-end sales cycle in the Automotive Industry.
  • Added 4 new customers with over $1 million plus in net new sales by liaising with customer CXOs.
  • Maintained a steady pipeline of over $5 million by implementing lead generation campaigns, increasing leads from disruptive Automotive and Discrete manufacturing OEMs
  • Secured new business involving complex sales process with a major conglomerate, securing $400K from professional services, and $100K in managed work packages with a healthy Gross Margin.
  • Drove partnership with SAP and devised a strategic sales play resulting in lead generation.
  • Streamlined sales processes for efficiency, improving collaboration and proposal submission lead time by 50%.

Associate Account Manager

QuEST Global Engineering Services Pvt Ltd.
11.2020 - 11.2021
  • Led client relationships and P&L responsibility for a portfolio of global healthcare accounts spanning across USA, Europe, and APJ markets.
  • Exceeded annual sales quota by 30% and increased revenue from accounts by 20%.
  • Achieved $800K revenue and generated $2M in cross-sell and upsell opportunities by demonstrating tangible ROI to CXOs and expanding business reach to 3 new geographies - Norway, Austria, and Japan.
  • Revitalized a low-performing account by developing new income avenues, resulting in a 12% increase in revenue.
  • Spearheaded sales strategy to gain edge over competitors for services on a client’s healthcare platform, generating $150K revenue in 6 months.
  • Boosted customer retention rates and increased contribution margin by 18% for existing business.
  • Created monthly reports detailing account performance and forecasts using Salesforce CRM.

Lead Business Analyst

Birlasoft Ltd.
03.2018 - 10.2020
  • Led Technical Pre-Sales team managing interactions with customers and defining win strategy for deals with TCV ranging from $50K to $2 million
  • Negotiated and closed an ITSM deal worth $500K by proposing an innovative ARC/RRC model to manage fluctuating ticket counts
  • Upsold an in-house solution, securing a $100K deal and leading to a further $400K opportunity
  • Rebuilt a critical client relationship through partnership with a SaaS provider, resulting in a 4-point increase in customer satisfaction score
  • Built strategic partnership with DevOps solution providers to address client’s release management issues, resulting in a $110k deal and fostering new growth opportunities
  • Led a global CRM assessment project, identifying improvements, evaluating platforms, and creating a business case that demonstrated significant business advantages
  • Standardized effort estimation for Salesforce.com projects for consistent pricing

Business Development Intern

Larsen and Toubro Ltd.
04.2017 - 05.2017
  • Analysed South East Asian market to create thorough situational and SWOT analysis, providing internal teams with a more comprehensive grasp of the competitive and cultural landscape
  • Identified market potential and formulated business development strategy to increase revenue by 72% in 3 years

Executive Engineer - Automotive

Larsen & Toubro Technology Services Ltd.
03.2014 - 06.2016
  • Led a team of 5 engineers in the design, supplier coordination and build of a bus prototype
  • Received star of the month and best team performance award

Graduate Engineer Trainee

Asahi India Glass Ltd.
07.2013 - 02.2014
  • Rearranged plant layout to reduce bottlenecks using lean and PFMEA methodologies
  • Led process optimization and material cost reduction initiatives

Engineering Internship

Toyota Kirloskar Motors Pvt Ltd.
12.2011 - 01.2012
  • Designed Body-In-White dolly for manufacturing ‘Innova’ car model using lean and Poka Yoke techniques
  • Automated seam welding process of fuel tank

Education

PGDM - Marketing and Operations

Institute of Management Technology
Ghaziabad, India
02.2018

B.E. - Mechanical Engineering

Sir M Visvesvaraya Institute of Technology
Bengaluru, India
06.2013

Skills

    Business Development

    Account Leadership

    Strategic Growth

    Customer Relationship Management

    C Level Executive Alignment

    Solution and Services Sales

    Consultative Sales

    B2B Sales

    Strategic Partnerships

    Effective Communication

    Contract Negotiation

    Competitive Analysis

    Sales Forecasting

    Account Mapping

    Cross-Functional Team Leadership

    Cloud - AWS

    Generative AI

    Salesforcecom

    Aerospace

    Automotive

    Rail

    Healthcare

Accomplishments

  • Exceeded Revenue Targets: Achieving FY25 revenue targets and delivered 17% revenue growth surpassing FY24 targets with over 45% gross margin. Demonstrated a consistent track record of revenue achievement.
  • New Business Development: Acquired 2 new customers for present organization and 4 new customers for previous organization. Expanded business into new revenue streams and geographies (India, Japan and Europe). Successfully upsold and cross-sold solutions and services.
  • Enhanced Partnerships: Developed SAAS partnerships and utilized them to win deals by articulating compelling value propositions.

Certification

  • AWS Certified Cloud Practitioner - Amazon Web Services (AWS)
  • Generative AI Essentials (Business) - Amazon Web Services (AWS)
  • Business Technology Management - Indian School of Business Hyderabad
  • Salesforce Certified Sales Cloud Consultant - Salesforce.com
  • Salesforce Certified Administrator - Salesforce.com
  • Lean Six Sigma Green Belt - Benchmark Six Sigma
  • Modular course in Commercial Vehicle Technology – VE Commercial Vehicles

Timeline

Senior Sales Manager

HCL Technologies Ltd.
04.2023 - Current

Sales Manager

Hinduja Tech Ltd.
12.2021 - 04.2023

Associate Account Manager

QuEST Global Engineering Services Pvt Ltd.
11.2020 - 11.2021

Lead Business Analyst

Birlasoft Ltd.
03.2018 - 10.2020

Business Development Intern

Larsen and Toubro Ltd.
04.2017 - 05.2017

Executive Engineer - Automotive

Larsen & Toubro Technology Services Ltd.
03.2014 - 06.2016

Graduate Engineer Trainee

Asahi India Glass Ltd.
07.2013 - 02.2014

Engineering Internship

Toyota Kirloskar Motors Pvt Ltd.
12.2011 - 01.2012
  • AWS Certified Cloud Practitioner - Amazon Web Services (AWS)
  • Generative AI Essentials (Business) - Amazon Web Services (AWS)
  • Business Technology Management - Indian School of Business Hyderabad
  • Salesforce Certified Sales Cloud Consultant - Salesforce.com
  • Salesforce Certified Administrator - Salesforce.com
  • Lean Six Sigma Green Belt - Benchmark Six Sigma
  • Modular course in Commercial Vehicle Technology – VE Commercial Vehicles

PGDM - Marketing and Operations

Institute of Management Technology

B.E. - Mechanical Engineering

Sir M Visvesvaraya Institute of Technology

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