Pranathi Reddy Janupally
Manali,HP
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
HR Admin
SEVEN HILLS COMPUTER TECHNOLOGIES
01.2009 - 01.2011
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Customer Service Executive
Infosys Technologies
01.2011 - 11.2011
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
customer care executive
Teletext Holidays
01.2016 - 06.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Content Writer
Freelance
04.2021 - Current
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Completed thorough research into assigned topics.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Education
Masters in Business Administration -
Osmania University
Bachelor of Science - Microbiology
Pragathi Degree College
Hyderabad, IndiaIntermediate - BiPC
Sri Chaitanya College
Skills
- Policy and procedure development
- Personnel file management
- Benefits oversight
- Employee Relations
Personal Information
- Date of Birth: 03/13/YY
- Marital Status: Single
Languages
English
Telugu
Hindi
Contactno
8790069591
Timeline
Content Writer
Freelance
04.2021 - Current
customer care executive
Teletext Holidays
01.2016 - 06.2016
Customer Service Executive
Infosys Technologies
01.2011 - 11.2011
HR Admin
SEVEN HILLS COMPUTER TECHNOLOGIES
01.2009 - 01.2011
Masters in Business Administration -
Osmania University
Bachelor of Science - Microbiology
Pragathi Degree College
Intermediate - BiPC
Sri Chaitanya College
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