Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Pranav B V

Bengaluru

Summary

Results-driven Partner and Account Manager with 8+ years of experience at Amazon, excelling in strategic partner relationship management, account development, and go-to-market execution. Demonstrated success in building and nurturing high-impact partnerships, driving client engagement, and leveraging data insights to optimize account performance. Skilled in CRM tools and cross-functional collaboration, with a strong focus on long-term business growth, operational efficiency, and value-driven stakeholder alignment. Committed to delivering scalable solutions that elevate market presence, and foster lasting client success.

Overview

9
9
years of professional experience

Work History

Partner Manager/Account Manager

Amazon India Pvt Ltd
Bengaluru
12.2022 - Current
  • Onboarded 20 new partners, expanding the partner network by 40%, and developed and executed Go-To-Market (GTM) strategies that resulted in a 50% increase in revenue and enhanced market penetration.
  • Spearheaded extensive partner training sessions, increasing engagement and efficiency by 80%.
  • Evaluated partner KPIs to uncover insights, enhancing collaboration, and provided actionable insights for improvement.
  • Collaborated cross-functionally with sales, marketing, and product teams to optimize partner performance, aligning strategies with overarching business objectives, and ensuring a seamless go-to-market approach.
  • Collaborated with over 25 cross-border partners and 5 government bodies, while actively leveraging multiple channels to identify, recruit, and onboard exporters onto the platform.
  • Managed a portfolio of 30+ key accounts, ensuring high levels of customer satisfaction and retention.

Marketing Specialist

Amazon India Pvt Ltd
Bengaluru
12.2020 - 01.2023
  • Marketing & Awareness: Led social media campaigns on Telegram, Instagram, and Facebook to promote Amazon products and global selling, boosting visibility and engagement.
  • Seller Acquisition & Lead Generation: Onboarded 1.2K Indian exporters from approximately 12K prospects through events, and generated over 3K leads via partner collaborations, expanding the seller network and pipeline.
  • Data-Driven Insights & Lead Management: Developed a Lead Nurturing Dashboard using Salesforce CRM to optimize lead management, track seller growth, and improve sales performance.
  • Event Coordination and Vendor Management: Organized marketing events and negotiated contracts with vendors to support initiatives, driving product awareness and strategic partnerships.
  • Collaborating with government bodies for seller acquisition.

Program Specialist

Amazon India Pvt Ltd
Bangalore
12.2019 - 12.2020
  • Launched the Voice of Seller (VOS) Advisory Program, addressing seller pain points, troubleshooting issues, and driving process improvements, and automation across catalog initiatives. This led to a 35% reduction in seller escalations, and $1.8M in annual savings.
  • Introduced the Seller Excellence Program for 38 sellers, promoting ownership and accountability in managing product listings, resulting in an estimated $4.5 million in leakage avoidance annually.
  • Facilitated workshops and education sessions for 15K sellers, providing guidance on best practices for listing and catalog management, significantly improving seller engagement, and the overall quality of the catalog.

Technical Account Manager

Amazon India Pvt Ltd
Bangalore
08.2016 - 12.2019
  • Assessed customer requests for changes in existing systems or processes in order to determine feasibility and cost implications.
  • Identified areas of risk within client accounts in order to proactively address potential problems before they arise.
  • Collaborated with internal teams such as engineering, marketing, and support to provide a comprehensive customer experience.
  • Educated customers on products and services as well as general technical information.

Education

MBA -

B.N.M. Institute of Technology
01.2016

BCA -

Surana college
01.2014

Skills

  • Partnership development
  • Account management
  • Pipeline development
  • Growth strategies
  • Stakeholder management
  • Social media marketing
  • Lead generation
  • Project management
  • MS Office (PowerPoint, Excel, Word, Outlook)
  • Go-to-market (GTM) strategy
  • Cross-functional collaboration

Accomplishments

  • Star Performer of the Year 2020
  • Outstanding Performer Award for Customer Obsession, Q3 and Q4 2023
  • Going the Extra Mile Award for Partner-Led Sales 2024

Timeline

Partner Manager/Account Manager

Amazon India Pvt Ltd
12.2022 - Current

Marketing Specialist

Amazon India Pvt Ltd
12.2020 - 01.2023

Program Specialist

Amazon India Pvt Ltd
12.2019 - 12.2020

Technical Account Manager

Amazon India Pvt Ltd
08.2016 - 12.2019

MBA -

B.N.M. Institute of Technology

BCA -

Surana college
Pranav B V