Pranav Chand
Greater Noida West
Summary
Cybersecurity-focused professional with hands-on training in cloud security, SOC operations, and network protection. Strong foundation in Linux, Windows, and programming (Python, C++), combined with real-world IT support experience from TCS. Proven ability to manage user accounts, handle incident response processes, and support secure IT environments. Seeking to contribute to a forward-thinking cybersecurity team while deepening my expertise in threat detection and prevention.
Overview
2024
2024
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Service Desk Analyst
Tata Consultancy Services (TCS)
Kochi
- Managing user account creation, modification, and permission settings in compliance with internal IT security policies.
- Supporting identity and access management (IAM) tasks while strictly adhering to access control procedures.
- Handling secure rerouting of printer IPs across multiple office locations under standardized protocols.
- Creating and managing incident and service request tickets while following escalation procedures and SLAs.
- Ensuring proper documentation and handling of all service actions under organizational compliance guidelines.
- Collaborating with technical teams in fast-paced, high-volume environments while maintaining attention to policy, confidentiality, and data integrity.
- Enhanced customer satisfaction by providing timely, accurate, and empathetic support.
Frontend Developer
Tata Consultancy Services (TCS)
Kochi
- Contributed to internal training projects involving basic web development.
- Built an inventory management interface in collaboration with a backend developer.
- Gained foundational understanding of enterprise deployment processes and frontend workflows.
Virtual Internship
Palo Alto Networks
09.2023 - 11.2023
- Gained hands-on experience with Security Operations Center (SOC) concepts and tools.
- Trained in identifying vulnerabilities, protecting cloud resources, and defending networks from threats.
- Studied real-world scenarios involving incident detection, response workflows, and threat analysis.
Education
B.Tech - Computer Science & Engineering, Cyber Security
SRM Institute of Science And Technology
Kattankulathur, Chennai, India07.2024
Class XII -
Green Field School
New Delhi, India07.2020
Class X -
Green Field School
New Delhi, India05.2018
Skills
Cybersecurity Tools: Vulnerability Assessment, Incident Response, Ticketing Systems, OWASP Top 10
undefinedCertification
Palo Alto Networks PCCET – Cybersecurity Entry-level Technician (2023-09–2023-11)
EXTRACURRICULAR ACTIVITIES
Hack-A-Mine Participated in a three-part interactive college workshop focused on cybersecurity and machine hacking. Gained hands-on experience with tools like Kali Linux and VirtualBox. Enhanced teamwork, problem-solving, and personal effectiveness skills in a technical environment.
Timeline
Virtual Internship
Palo Alto Networks
09.2023 - 11.2023
Service Desk Analyst
Tata Consultancy Services (TCS)
Frontend Developer
Tata Consultancy Services (TCS)
B.Tech - Computer Science & Engineering, Cyber Security
SRM Institute of Science And Technology
Class XII -
Green Field School
Class X -
Green Field School
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