Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Projects
Work Availability
Timeline
AccountManager
Pranav Khanna

Pranav Khanna

Gurgaon

Summary

Dedicated leader with a proven track record of streamlining operations, reducing costs, and enhancing organizational efficiency. Excels in independent decision-making, applying sound judgment to positively impact company outcomes. Certified in Lean Six Sigma (Green Belt) from Henry Harvin Education and completed the Leadership course from University of Michigan. Successfully implemented sales process improvements for increased productivity and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Program Manager

CityMall
Gurugram
07.2021 - Current
  • Led a team of 150+ sales professionals, achieving a 40% year-over-year increase in sales revenue by implementing strategic market expansion initiatives.
  • Achieved a substantial decrease in NCR's Returns metric, bringing it down from 15% to 6%
  • Developed and executed a comprehensive sales strategy, resulting in the acquisition of 500+ new clients every month
  • Implemented sales staff training, resulting in a 25% increase in team productivity and a 15% reduction in employee turnover
  • Enhanced customer satisfaction rates by 30% through the implementation of a new customer feedback system.
  • Managed daily operations and oversaw supply chain logistics for 6 months.
  • Managed a team of 75+, Revamped the end-to-end supply chain process, resulting in a 20% improvement in on-time delivery.
  • Cut transportation costs by 18% through strategic carrier negotiations and route optimization using advanced analytics.

Area Business Manager

Ninjacart
Delhi
05.2020 - 07.2021
  • Successfully expanded market share by 30% through strategic sales initiatives and marketing leadership
  • Improved On-Time Delivery in Customer experience project by 25%
  • Initiated Prime Pool for driving regular customers and increased sales by 40%
  • Executed Cashback Program for customer retention and improved retention by 33%
  • Expanded Business in 8 satellite cities.

Education

MBA - Sales And Marketing Education

Lal Bahadur Shastri Institute of Management
Delhi
03-2020

B.Com - Business Administration And Management

University of Delhi
Delhi
03-2018

Skills

  • Leadership
  • Revenue Growth
  • Strategic planning
  • Team Development
  • P&L Management
  • Business Development
  • Project Management
  • Process Improvement
  • Customer Acquisition

Certification

  • Inspiring and Motivating Individuals- Leadership, University of Michigan, 2020
  • Business Development Masterclass: Learn to build business online, 2020
  • Lean Six Sigma (Green Belt) - Certified Six Sigma Executive (CSSE),2019
  • Introduction to Quality Management, 2020

Accomplishments

  • Top City Manager (09/2021 - 02/2022)
  • Best Area Sales Manager (08/2020 - 02/2021)
  • Top Intern at Service Saathi (04/2019 - 06/2019)
  • Top Performer-Sports (Cricket)- Honored by Dainik Bhaskar and Hindustan Times (2015 - 2016)

Projects

  • Shiksha's Digital Marketing Project 1.0, 2019
  • Consistent Growth in output Total Quality Management at Honda, 2019
  • Strategic Management of Indian Premier League
  • Marketing Plan for Food and Grocery sector (Woolworths),
  • Adventure Nation-Customer Outreach and ResearchSales,
  • Speedy execution of Tasks Shiksha.com-Influencer Marketing-Sales,2018

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Program Manager

CityMall
07.2021 - Current

Area Business Manager

Ninjacart
05.2020 - 07.2021

MBA - Sales And Marketing Education

Lal Bahadur Shastri Institute of Management

B.Com - Business Administration And Management

University of Delhi

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