Pranav Pacharne

Project : Allianz Benelux

Application Used : LEVEL,MS Office Apps, AVC

• 1.8 years of experience in insurance domain with expertise in process improvement and management.
• Handled Customer's Data like Updating Customer details,Terminating policies ,Issuing new policies & Solved/Answered Customer's queries/requests & completed interactions quickly to meet productivity goals.
• Maintained strict adherence to quality standards by conducting regular audits (4eye checks), resulting in reduced error rates.
• Provided training and mentorship to team members, fostering a culture of learning and growth.
• Analyzing & Consolidating Daily & Weekly Production data/Audit data of the team.