Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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Pranav Pandey

Gurgaon

Summary

Experienced and enthusiastic Relationship Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance.

Overview

6
6
years of professional experience

Work History

Relationship Consultant

American Express
01.2023 - Current
  • Brainstormed cost-saving initiatives as a key member of the POS-OPTIMIZATION team.
  • Successfully reduced operational expenditures by implementing strategic measures in standalone terminal deployment.
  • Streamlined configuration request processes, leading to increased efficiency and reduced dependency on proprietary terminals.
  • Secured a long-term partnership with Venkateshwar Hospital, one of Delhi-NCR's leading cancer institutes, to offer exclusive benefits to AMEX cardholders.
  • Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved merchant satisfaction.
  • Handled a team of 7 Plada executives servicing a merchant base of 4300+ merchants.

Relationship Manager

American Express, AMEX
03.2022 - 12.2022
  • Strengthened merchant relationships by actively listening to their needs.
  • Onboarded 110+ new merchants to business and sourced exclusive offers with them for AMEX card holders.
  • Implemented effective communication strategies to maintain ongoing dialogue with merchants, fostering long-term partnerships.
  • Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.

Deputy Relationship Manager

AMERICAN EXPRESS
11.2019 - 03.2021
  • Maintained professional relationships with 100+ HNI prospects and converted 70% of them into active clients.
  • Generated revenue of over INR 10 lakhs+ every month from new and existing clients through effective relationship building.
  • Developed rapport with clients, leading to increased cross-selling of banking products and services.
  • Planned and executed various endorsement programs, resulting in a 25% increase in new business acquisition.
  • Successfully evaluated new companies for corporate tie-ups, resulting in 3 new partnerships.

Business Development Associate

NOVANET PVT LTD
02.2019 - 10.2019
  • Expanded client base by identifying and pursuing new business opportunities and building strong relationships with potential clients.
  • Developed and executed strategic plans to close complex deals, resulting in a 30% increase in new business acquisition.
  • Conducted market research and analysis to identify emerging trends and competitor activities, informing strategic business decisions.
  • Developed proposals and presentations that effectively communicated the value of our solutions to potential clients, securing numerous contracts.

Co-Founder

FUZZYWOODS PVT LTD
09.2017 - 02.2019
  • Established and successfully managed operations pan-India by identifying market needs and developing innovative solutions.
  • Implemented data-driven decision-making processes to improve overall business performance.
  • Handled vendor and client queries via emails and calls and prepared root cause analysis, resulting in a 90% client
    satisfaction rate.
  • Led the strategic planning process to define business goals.
  • Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.

Education

B.Tech Biotechnology -

Amity University
Noida, India
05.2019

XII (CBSE) -

Delhi Public School - Mathura Road
New Delhi, India
04.2014

High School Diploma -

Boys High School
Prayagraj, India
03.2012

Skills

  • Sales/Business Development
  • Leadership
  • Operations Analysis
  • Process Improvement
  • Client Relationships
  • Strategic Planning
  • Analytical Thinking
  • Organizational Development
  • Client Engagement

Accomplishments

  • District level lawn tennis player
  • Lawn tennis captain of Amity Institute of Biotechnology (2016)
  • Active participation in Kho-Kho team of Amity Institute of Biotechnology (2016-2017)
  • University Debate Club (2016)
  • Founded FUZZYWOODS PVT LTD IN (2017)

Personal Information

  • Date of Birth: 03/25/96
  • Gender: Male

Timeline

Relationship Consultant

American Express
01.2023 - Current

Relationship Manager

American Express, AMEX
03.2022 - 12.2022

Deputy Relationship Manager

AMERICAN EXPRESS
11.2019 - 03.2021

Business Development Associate

NOVANET PVT LTD
02.2019 - 10.2019

Co-Founder

FUZZYWOODS PVT LTD
09.2017 - 02.2019

B.Tech Biotechnology -

Amity University

XII (CBSE) -

Delhi Public School - Mathura Road

High School Diploma -

Boys High School

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Pranav Pandey