Pranav Rathi

Client: CDS, VFS, Pinnacle Projects

Projects:

• Smart Tutor (PI & BGV)
• CDS-Genesys
• VFS-Genesys
• Genesys Report Manager

Key Responsibilities and Achievements:

• Worked in Genesys, Twilio and API creation Working with other developers.
• Project managers& Clients for requirement discussions, defects and offered new suggestions to enhance existing system and design.
• Responsible for the development of new functionality and enhancements.
• Developed projects using AI/ML and Generative AI. Deployed AI/ML solutions as a service on cloud, Github.
• Gen AI model deployment on cloud. Clearly and concisely understanding requirements and communicating issues, improvements, and drawbacks.

Client: CDS, VFS, Pinnacle Projects

Projects:

• Smart Tutor (PI & BGV)
• CDS-Genesys
• VFS-Genesys
• Genesys Report Manager

Key Responsibilities and Achievements:

• Monitor team performance, accessed efficiency, identified several time consuming processes that could be streamlined in order to improve their output Conduct meetings with lead, capture and analyze their requirements, create proposals accordingly.
• Manage all internal platforms and processes. Participate in all phase of development and detailed design to implementation, debugging and deployment of the software solution.
• Dialogflow, consult with client and team members to develop a technical solution.
• Developed and deployed a complex solution for Chat Bot and Voice Bot.
• Give hands on Training to all my team mates regarding different technologies.
• Mentored and solved complex technological issues for a variety of assigned projects, achieving over a 95% satisfaction rate.