Pranav S
Alapuzha
Summary
Reliable and enthusiastic with experience in reception and customer service areas. Skilled customer engagement, problem solving, and various software operations. Known for remaining poised and calm in busy environments. Results-driven with solid administrative and financial management skills.
Overview
4
4
years of professional experience
Work History
FRONT OFFICE ASSISTANT
Hotel Wyte Portico
Adoor
2021.05 - Current
- Reporting to management and performing administrative duties
- Answering telephone calls, as well as screening and forwarding calls
- Scheduling and confirming appointments, meetings, and events
- Welcoming and assisting visitors in a friendly and professional manner
FRONT OFFICE TRAINEE
Hotel Wyte Portico
Adoor
2020.11 - 2021.05
- Ensure accurate and efficient running of the Front Desk
- Respond to Guest queries in a timely and efficient manner
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Education
B.SC - CATERING SCIENCE & HOTEL MANAGEMENT
UEI GLOBAL
TRIVANDRUM, BHARATHIAR UNIVERSITY, COIMATORE01.2022
PLUS TWO - COMMERCE
GOVT VHSS PUNNALA HIGHER SECONDARY BOARD
KERALA01.2016
10th LEVEL - BOARD OF PUBLIC EXAMINATION
SECONDARY SCHOOL
KERALA01.2014
Skills
- Active Listening
- Communication
- Computer Skills
- Customer Service
- Interpersonal Skills
- Management Skills
- Problem-Solving
Personal Information
- Hobbies: Traveling, Watching Sports, Reading and Art, Photography
- Gender: Male
- Nationality: Indian
Languages
- Malayalam, C2
- English, C1
- Hindi, B1
- Tamil, B1
References
References available upon request.
Disclaimer
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
Timeline
FRONT OFFICE ASSISTANT
Hotel Wyte Portico
2021.05 - Current
FRONT OFFICE TRAINEE
Hotel Wyte Portico
2020.11 - 2021.05
B.SC - CATERING SCIENCE & HOTEL MANAGEMENT
UEI GLOBAL
PLUS TWO - COMMERCE
GOVT VHSS PUNNALA HIGHER SECONDARY BOARD
10th LEVEL - BOARD OF PUBLIC EXAMINATION
SECONDARY SCHOOL
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