PRANAV SUDHAKARAN
Thakurli
Summary
To grow along with the organization and become a professional of excellent repute by effectively contributing towards the goal of the organization
Dependable Booking Officer with background in managing reservation systems and coordinating customer bookings. Possess strong skills in customer service, communication, and scheduling logistics. Exemplary record of improving booking processes for efficiency and accuracy.
Demonstrated ability to solve complex problems while maintaining high levels of client satisfaction. Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Booking Officer
CMA CGM GBSI
Thane
04.2022 - Current
- Organized Booking Officer with over 2 years of experience in the shipping industry Expertise in restraint techniques, inmate rights and ethical standards of conduct
- Provided support to team members on complex booking procedures and policies.
- Monitor and track shipments to ensure on-time delivery and address any discrepancies or delays.
- Maintained a consistently accurate and professional approach
- Strongly detail-oriented team player possessing excellent organizational skills.
- Managed multiple projects simultaneously while maintaining a high degree of accuracy.
- Demonstrated exceptional organization skills while handling various responsibilities
- Willingness to take on added responsibilities to meet team goals.
Export Assistant
Pinnacle Enterprise
Kanjurmarg
01.2020 - 03.2022
- Investigated discrepancies in shipping documents and resolved issues with vendors
- Utilized logistic software to manage, monitor & track shipments from origin to destination
- Developed strategies to reduce overall shipping costs while maintaining high quality service
- Researched and helped evaluate to find potential suppliers and vendors for better service & pricing
- Established and built positive relationship with vendors and carriers, promoting competitive shipping rates and services.
Education
Commerce & Finance - Commerce
A.S.B.M
Ernakulam, Kerala03.2020
H.S.C -
Maharashtra Board
S.S.C - English
Maharashtra Board
Skills
- Creativity
- Customer Support
- MS Office
- Advanced Excel
- Telephone and email etiquette
- Team Collaboration
- Issue Resolution
- Deadline-driven
Certification
Completed DCGA Course with Certification
Languages
- English
- Hindi
- Malayalam
- Marathi
Timeline
Booking Officer
CMA CGM GBSI
04.2022 - Current
Export Assistant
Pinnacle Enterprise
01.2020 - 03.2022
Commerce & Finance - Commerce
A.S.B.M
H.S.C -
Maharashtra Board
S.S.C - English
Maharashtra Board
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