Pranav Suresh
Canberra
Summary
Developed skills in fast-paced, customer-focused environment, including exceptional communication and multitasking abilities. Demonstrates keen ability to manage diverse responsibilities and maintain positive client experience. Seeking to transition into new field where these transferable skills can drive success and innovation.
Overview
1
1
year of professional experience
Work History
Front Desk Administrator
JRS and Co. Chartered Accountants
11.2023 - 01.2024
- Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
.
Retail Sales Associate
Pepe Jeans
02.2023 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Bachelors of Accounting -
Australian National University
Canberra, Australia 12-2026
Skills
- Problem-solving skills
- Customer service focus
- Listening skills
- Time management expertise
- Exceptional communication
- Fluent in MS Office
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Advanced (C1)
Tamil
Upper intermediate (B2)
Timeline
Front Desk Administrator
JRS and Co. Chartered Accountants
11.2023 - 01.2024
Retail Sales Associate
Pepe Jeans
02.2023 - 06.2023
Bachelors of Accounting -
Australian National University
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