Pranav Thapliyal
Summary
Analytical professional skilled in advanced data analysis and process automation. Successfully led projects that improved renewal rates and reduced portfolio risk, contributing to enhanced operational efficiency and compliance.
Overview
2
2
years of professional experience
Work History
Management Trainee
Digit Life Insurance
04.2025 - Current
- Led end-to-end GLT (Group Long Term Plan) product implementation from rule design to production deployment, collaborating with CBO and Sales teams to streamline corporate onboarding, contributing to ₹2Cr+ recurring monthly revenue.
- Presented renewal analytics report to top management analyzing 20,000+ life policies across customer segments, uncovering retention leakages and initiating GOR-based renewal optimization strategy.
- Led end-to-end execution of the GOR-based renewal optimization project in collaboration with the Data Analytics team, improving renewal rates from 40% to 68% month-on-month, significantly strengthening recurring revenue stability.
- Led IIB integration gap analysis, increasing successful data hit ratio from 45% to 82% and strengthening underwriting accuracy through enhanced historical insurance visibility.
- Identified high-risk and blacklisted pin codes; implemented geo-based underwriting restrictions, preventing 100+ fraudulent/high-risk proposals monthly and reducing portfolio risk concentration.
- Designed and implemented rule-based cross-sell framework with Direct Marketing team, integrating PASA logic to generate ₹20L+ recurring monthly premium from low-risk GI (Digit General Insurance) customers.
- Strengthened AML controls via logic-based third-party payment restrictions, uncovering 40% external payments and significantly reducing compliance and fraud risk.
- Supported IRDAI audit readiness by ensuring accurate operational reporting, compliance documentation, and regulatory data validation across business workflows.
- Led requirement definition and authored BRD for EIA (Electronic Insurance Account) automation bot, reducing processing time by 92% (one hour to five minutes) and saving 20+ operational hours monthly.
- Built Qlik dashboards to track regional sales and productivity metrics, enhancing real-time data visibility for operational and performance decision-making.
- Led vendor onboarding and integrations for CKYC, AML, and IIB services as primary POC, managing cross-functional stakeholder coordination.
Mark-Ops Intern
DCM Shriram
04.2024 - 06.2024
- Increased sales by 20% in low-performing regions, growing from 75 to 90 lacs.
- Proposed 8 marketing strategies to enhance cash collection; 2 were adopted.
- Benchmarked 5 competitors and surveyed 20 stakeholders, identifying key cash collection issues.
Education
PGDM - Mark,Ops &Analytics
International Management Institute
Delhi04-2025
B.Tech - Agri
G.B.P.U.A&T College Of Technology
Pantnagar04-2021
12th (PCM) -
Salwan Public School
Delhi04-2017
10th -
Kothari International School
Noida04-2015
Skills
- Project management
- Requirements documentation
- User acceptance testing
- AML compliance
- Fraud controls
- Process automation
- SOP design
- Interface integration
- Stakeholder engagement
- Vendor coordination
- Cross-functional collaboration
- Advanced Microsoft Excel
- Advanced Office
- Qlik development
- Problem solving
Awards
- Awarded Best Employee of the Month (Department) twice for consistent high performance.
- Recognized as Best SIP performer in the Marketing domain during MBA for strategic insights and measurable results.
- Ranked 6th out of 420 students in Operations Management subject during MBA.
Timeline
Management Trainee
Digit Life Insurance
04.2025 - Current
Mark-Ops Intern
DCM Shriram
04.2024 - 06.2024
PGDM - Mark,Ops &Analytics
International Management Institute
B.Tech - Agri
G.B.P.U.A&T College Of Technology
12th (PCM) -
Salwan Public School
10th -
Kothari International School