Pranav Patil
Pune
Summary
Salesforce developer with 5.5 years of experience building scalable solutions across Sales, Service, Experience Cloud, and enterprise integrations. Proven track record in optimizing business workflows, building partner portals, and improving platform efficiency with Apex, LWC, and API-driven architecture. Known for mentoring, DevOps optimization, and solving data-intensive problems at scale.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
Sr Associate
Synechron
Pune
10.2024 - Current
- Led the decommissioning of a legacy AppExchange managed package, architecting a modern UI and integration layer that eliminated 100% licensing costs and cut process execution time by 40% for capital markets workflows and client engagement.
- Developed 30+ reusable Lightning Web Components (LWCs), optimized trigger frameworks, implemented test factories, and migrated over 1 million records with zero post-migration defects.
- Worked on the Playwright automation framework with QA to automate 80% of regression tests, cutting manual QA effort by 50%.
- Worked on an internal Agentic AI application to optimize wealth management workflows, reducing manual advisory tasks using generative AI solutions.
- Highly adept at leveraging AI tools to maximize productivity, accelerating release cycles by 40%, and improving early defect detection.
Senior Software Engineer
News Corp India
Banglore
10.2022 - 10.2024
- Led the Salesforce Lightning migration of subscription and service modules from Classic, increasing customer agents' productivity.
- Accelerated product building processes from 2 days to 4 hours by migrating the product catalog to external subscription management tools and payment platforms (Zuora) with custom integrations.
- Optimized service processes, including live chat implementations, knowledge migration, and BAU activities, improved operational efficiency by 40%.
- Performed bulk data migrations, including customers, subscriptions, and propositions, by leveraging Batch Apex and migration tools, and Informatica middleware, ensuring data accuracy and integrity.
- Implemented LWC and API integrations for a seamless checkout experience, driving an 85% increase in transaction success rates, and reducing time-to-purchase by 45%.
- Integrated with 15+ vendor platforms and 10+ Spring web services, implementing diverse integration patterns to support business needs.
- Enforced best practices during Sandbox Refreshes (, Code Reviews, helped QA in test automation, and collaborated with DevOps to restructure repos & optimize CI/CD pipelines (12 hrs to 4 hrs).
- Mentored junior developers and interns, and facilitated technical workshops for 20+ stakeholders to drive the adoption of new Salesforce features.
Associate Developer
Cognizant Technology Services India
Pune
12.2020 - 10.2022
- Created efficient sales processes with custom LWC, Aura components, and automation tools, including flows and approval processes, to implement the functional needs of clients in the retail, auction, and valuation domains.
- Boosted agent productivity by implementing advanced service features, including Omni-Channel, Knowledge, Live Chat, and Einstein Bots, enhancing efficiency by 30%.
- Developed and deployed over 50 Apex classes, batch jobs, and secure REST endpoints to meet high-volume SLAs.
- Designed Salesforce Experience Cloud portals for customers and partners, improving customer engagement by 25%, and increasing self-service ticket resolutions by 30%.
- Deployed major releases with Bitbucket, Change Sets, and Gearset, achieving 95% on-time delivery across sprints.
Education
Bachelor of Engineering - Information Technology
Pune University
India11-2020
Skills
- Languages: Apex, Java, JavaScript, Typescript, HTML/CSS, SOQL, SOSL, Python
- Frameworks: LWC, Aura, SLDS, Visualforce, Java Spring Boot, Lang-chain
- Cloud/DevOps: Service Cloud, Experience Cloud, Sales Cloud, Git, Bitbucket, CircleCI, Workbench, ANT, SFDX, Gear set
- Tools: REST/SOAP APIs, bulk APIs, Zuora, middleware (Informatica), data loader, VS Code, flow builder, approval processes
Certification
Salesforce Certified Platform Developer II
Timeline
Sr Associate
Synechron
10.2024 - Current
Senior Software Engineer
News Corp India
10.2022 - 10.2024
Associate Developer
Cognizant Technology Services India
12.2020 - 10.2022
Bachelor of Engineering - Information Technology
Pune University