Pranay Dua

• Building SWA
• Leading efforts on creating, expanding, and optimizing multiple marketing channels.
• Secured national tie-ups with Starbucks, Little Italy, Burma Burma, Mad Over Donuts, Wild Bean Cafe, Grandmamas Cafe, and Toit.
• Conducted research on current industry trends to identify potential areas for improvement in business operations.
• Create and manage national accounts, ensuring customer satisfaction, and retention.
• Negotiate pricing with vendors to ensure competitive pricing structures.
• Establish relationships with distributors, retailers, and other key stakeholders within the industry.
• Monitor customer feedback to assess customer service levels, and determine areas for improvement.
• Organize trade shows and conventions throughout the year to showcase company products and services.

• Collaborated with sales and marketing teams to streamline operations.
• Worked with management on strategic planning for long-term initiatives.
• Conducted A/B testing of various sales channels.
• Facilitated team efforts in addressing and resolving issues.

• Directed team efforts to improve client interaction, increasing revenue.
• Enhanced user experience through comprehensive training.
• Researched new technologies and initiatives to improve customer experience.
• Coordinated with diverse groups to design plans enhancing client success.

• Generated an average revenue of INR 25 lakh weekly.
• Directed and trained sales teams to surpass targets.
• Measured performance indicators to improve effectiveness.

• Formulated sales plans boosting revenue by 22% in FY 2019-2020.
• Facilitated better understanding of products through comprehensive in-store training.
• Collaborated with Pinelabs to create a system managing over 4,000 transactions per day.

Promotions:

April 2017, Key Account Manager - Mumbai.

January 2018, Cluster Manager - Mumbai.

March 2019, City Sales Lead - Pune.

• Secured a brand launch contract worth INR 3Cr with HDFC Life.
• Negotiated and closed a solution contract worth INR 1Cr with Kalyan Jewelers.

• Directed a team of 24 sales executives.
• Led direct marketing campaigns in high-traffic locations resulting in an 8% rise in orders for dining partners.
• Developed on-seat ordering system through TinyOwl app for multiplexes in Mumbai.

• Exceeded average sales quotas by 107%.
• Attained 95% SKU placement across 127 partnered restaurants.
• Launched yearly contracts for restaurants with high product consumption.