Pranay Kedala
IT
Warangal
Summary
Dynamic DevOps Engineer with 3+ years of experience at TCS, supporting enterprise applications through end-to-end Continuous Integration and Continuous Deployment (CI/CD). Strong hands-on experience in Site Reliability Engineering (SRE), infrastructure management, automation, monitoring, and L3 production support. Proven ability to collaborate with application, development, and testing teams to streamline deployments, ensure high availability, meet SLA/TAT commitments, and deliver high customer satisfaction with zero escalations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DevOps Engineer
Tata Consultancy Services
01.2022 - Current
- Planned and executed CI/CD pipelines supporting the complete application lifecycle from build to release and monitoring.
- Onboarded applications onto DevOps toolchains and customized pipelines as per client requirements.
- Automated build, test, and deployment using Jenkins, Git, and Maven, reducing release cycles by 30%.
- Managed IT infrastructure on AWS using Terraform and Ansible to support application code and production workloads.
- Built and engineered DevOps tools and workflows based on client customization needs.
- Containerized applications using Docker and deployed them on Kubernetes ensuring high availability and scalability.
- Implemented blue-green deployments ensuring zero downtime during releases.
- Integrated automated testing and security scans within CI/CD pipelines.
- Configured monitoring and alerting using Prometheus and Grafana to improve incident response time by 40%.
- Provided L3 customer support on DevOps tools and platforms ensuring SLA/TAT compliance and high CSAT.
- Performed troubleshooting and root cause analysis for critical and recurring issues.
- Followed escalation matrix for complex issues ensuring timely resolution.
- Resolved incidents and service tickets within defined SLA/TAT- Ensured high CSAT with zero escalations.
- Troubleshot issues and performed root cause analysis for critical and recurring problems- Followed escalation matrix for complex or unresolved issues.
Education
B.Tech - Mechanical Engineering
Vaagdevi College of Engineering
04.2020
Skills
- CI/CD
- Continuous Integration
- Continuous Deployment
- Release Management
- Incident Management
- RCA
- Jenkins
- Git
- GitHub
- Ansible
- Jira
- ServiceNow
- AWS EC2
- S3
- IAM
- CloudWatch
- ELB
- Linux (RHEL, Amazon Linux)
- Shell Scripting (Bash)
- Python (Basic)
- Docker
- Kubernetes
- Prometheus
- Grafana
- SQL
- PL/SQL
Certification
- AWS Certified Cloud Practitioner
- AWS Certified DevOps Engineer – Professional
Timeline
DevOps Engineer
Tata Consultancy Services
01.2022 - Current
B.Tech - Mechanical Engineering
Vaagdevi College of Engineering