Sci-fi Movies
Pranay Sharma
Senior Sales Manager
Najafgarh New Delhi,DL
Work Preference
Summary
Performance-driven Sales Manager with 9.6 years of experience selling in dynamic and fast-paced environments. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Knowledgeable Sales Manager with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
10
10
years of professional experience
Work History
Sales Consultant
policybazaar.com
gurugram
04.2021 - Current
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Maximized customer retention by resolving issues quickly.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
Senior Sales Consultant
policybazaar.com
gurugram
04.2019 - 04.2021
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Identified and resolved issues regarding sales and business strategy.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Evaluated clients' needs and created plan of action to provide solutions.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
Associate Sales Consultant
policybazaar.com
gurugram
07.2018 - 04.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Set up calendar with customer birthdays and other special events for personal touch.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Customer Service Representative
Technolve solutions
faridabad
04.2016 - 04.2018
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Recorded account information to open new customer accounts.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and analyzed customer information to prepare product or service reports.
Education
Bachelor of Arts - Arts
Manonmaniam Sundaranar University
Tamil Nadu 04.2007 - 04.2010
High School Diploma -
Golden Valley Public School
Delhi 04.2003 - 04.2006
High School Diploma -
Mata Kasturi Devi Public School
Delhi 04.2004 - 04.2006
Skills
Product and service knowledge
Client Service
Sales expertise
Performance improvement
Sales and marketing
Lead prospecting
Interests
Nature
Cooking
Reality Based web series and Movies
Cricket
Timeline
Sales Consultant
policybazaar.com
04.2021 - Current
Senior Sales Consultant
policybazaar.com
04.2019 - 04.2021
Associate Sales Consultant
policybazaar.com
07.2018 - 04.2019
Customer Service Representative
Technolve solutions
04.2016 - 04.2018
Bachelor of Arts - Arts
Manonmaniam Sundaranar University
04.2007 - 04.2010
High School Diploma -
Mata Kasturi Devi Public School
04.2004 - 04.2006
High School Diploma -
Golden Valley Public School
04.2003 - 04.2006