Pranay Kumar Bayya

• Investigated missing seller inventory by performing root-cause analysis using 10+ internal diagnostic tools, ensuring high data integrity and seller satisfaction.
• Automated repetitive manual checks by developing Python scripts with Selenium for data extraction, reducing manual effort and improving workflow efficiency.
• Developed internal monitoring dashboards using Flask to provide real-time visibility into operational metrics.

Leveraged API integrations and data libraries (Pandas) to identify inventory trends, streamlining investigation processes and proposing actionable process improvements.

• Conducted end-to-end investigations into complex seller-buyer transaction claims to mitigate financial risk and prevent fraudulent activity.
• Analyzed account patterns and transaction history to identify high-risk behaviors, ensuring compliance with platform policies.
• Collaborated with cross-functional teams to resolve high-priority disputes, maintaining a balance between platform security and a positive user experience.

• Served as the primary point of contact for global sellers across the Americas and Europe, facilitating a seamless entry into the Amazon marketplace.
• Mitigated platform risk by utilizing critical thinking and data analysis to identify and prevent malicious actors from accessing the network.
• Conducted virtual identity verification and video meetings to ensure compliance with global safety standards and security protocols.
• Successfully onboarded thousands of legitimate sellers, directly contributing to the growth and integrity of Amazon’s trusted seller base.