Quality engineering and QA leader with over 16 years of experience in delivering reliable digital products. Expertise in QA strategy, quality governance, release readiness, and risk-based testing. Recently modernized QA processes through GenAI MCP integrations and Python, creating a defect RCA and quality analytics tool that automates metrics and executive summaries. Proven track record in data validation and agile delivery, with a focus on data-driven metrics and ML model evaluation.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Sr.Technical Specialist
RMSI (Client - Apple Maps)
Hyderabad
11.2019 - Current
Defined QA strategy and test automation framework aligned with programme milestones, achieving 99% on-time delivery and zero critical defects in production.
Built a Python-based Defect RCA automation tool using Generative AI and MCP (Model Context Protocol)integrations, cutting root cause analysis turnaround from 2–3 days to 1–2 hours and enabling real-time quality metricsvisibility for leadership.
Engineered query-based test verification frameworks across 4–5 applications, replacing manual checks with metrics-driven QA reporting; standardized weekly stakeholder updates via automated reporting templates.
Executed ML model validation across 5 parameter configurations, improving output accuracy by 5% through iterative testing and analysis.
Led test strategy and end-to-end testing for a data/platform migration, reporting migration metrics and readiness across project phases.
Directed Release Readiness Assessments — SIT, UAT, Regression, and E2E testing — across multiple environments, reducing defect escape rate.
Mentored 10+ QA engineers, cutting ramp-up time from 8 to 4 weeks and improving team velocity.
Delivered executive QA dashboards and trend reporting to senior leadership, driving continuous process improvement; earned Client Delight Awards.
Served on interview panels for 15+ technical hires, strengthening QA governance capability.
Partnered with cross-functional and development teams to align quality standards, improving stakeholder satisfaction and securing programme extensions.
Project Manager/Business Analyst
Janya
Hyderabad
03.2014 - 03.2017
Served in a dual Project Manager and Business Analyst capacity, spearheading the definition of QA strategy and end-to-end delivery for a cloud-based applicant tracking system, delivering 100% defect-free releases across all major deployments.
Elicited and analysed business requirements from clients and stakeholders, transforming them into detailed BRDs, functional/non-functional specifications, process flow diagrams, and technical requirement documents while maintaining full traceability throughout the project lifecycle.
Managed Agile project execution including daily stand-ups, burndown/burn-up charts, resource allocation, and executive reporting to business leads, consistently achieving on-time milestone delivery and improving overall project velocity by 30%.
Defined and drove project scope, conducted current-state system analysis, and collaborated with software engineering teams to implement latest technologies and system integrations, ensuring alignment with business objectives.
Led process re-engineering initiatives by identifying inefficiencies and redesigning workflows in collaboration with business owners, resulting in streamlined operations and significant improvement in project delivery quality.
Handled complete change management using Trello and other Agile tools, effectively prioritising backlog items and minimising scope creep while maintaining strict timelines.
Managed external vendors for development of critical application features, coordinating deliverables, SLAs, and integration testing to ensure seamless feature rollout.
Conducted user training sessions and application demos for clients and end-users, enabling smooth adoption and receiving positive feedback on usability and functionality.
Module Lead
ValueLabs
Hyderabad
05.2004 - 10.2010
Championed and governed enterprise-grade QA processes to ensure successful audit for Capability Maturity Model Integration (CMMI) Level 4 certification.
Directed strategic planning, design, and execution of comprehensive testing phases, including system integration testing, regression testing, cross-browser, and end-to-end testing across complex high-volume insurance and e-commerce domain applications.
Directed resource scalability and mentorship as module lead, resulting in enhanced team performance through strategic oversight and rapid defect resolution.
Established and enforced rigorous test documentation protocols across the enterprise to ensure comprehensive oversight of master test scripts and defect tracking workflows.