Praneeth Kolivi
Hyderabad
Summary
Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Manager
ACL Digital ( Client Qualcomm )
Bangalore
07.2021 - Current
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Tracked and monitored CCI Violations and worked towards its Closure.
- Designed surveys for internal customers seeking feedback on their experience with the GCAD and LSF Trainings.
- Tracked and closed priority Jira tickets for multiple Projects to ensure smooth BTO & MTO's.
Team Leader
Happ Tech Private Limited
Hyderabad
02.2017 - 07.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Created training materials and conducted group trainings on new processes or procedures.
Technical Project Manager
Spectrum Consultants (Client Nvidia)
Hyderabad
03.2018 - 07.2021
- Developed project plans, identified resources and established timelines for completion.
- Managed multiple projects with competing deadlines in a fast-paced environment.
- Lead weekly status meetings with stakeholders to review progress and address issues.
- Conducted risk assessments to identify potential risks and develop mitigation strategies.
- Created detailed reports outlining progress and performance metrics of each project.
Assitant Manager
Artech Infosystems
Hyderabad
08.2017 - 01.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Customer Success Lead
Amazon Development Centre
02.2011 - 08.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
B Tech - Engineering
SS Institute of Technology
Hyderabad11-2010
Skills
- Operations Management
- Vendor Relationship Management
- Customer Service
- Project Management
- Customer requirements analysis
- Agile Best Practices
- Data Analysis
- Performance Assessment
- Coaching and Mentoring
- Customer Success
Certification
- Professional Scrum Master Certification
Timeline
Program Manager
ACL Digital ( Client Qualcomm )
07.2021 - Current
Technical Project Manager
Spectrum Consultants (Client Nvidia)
03.2018 - 07.2021
Assitant Manager
Artech Infosystems
08.2017 - 01.2018
Team Leader
Happ Tech Private Limited
02.2017 - 07.2024
Customer Success Lead
Amazon Development Centre
02.2011 - 08.2016
- Professional Scrum Master Certification
B Tech - Engineering
SS Institute of Technology
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