Summary
Overview
Work History
Education
Skills
Timeline
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PRANEETH KOTAMRAJU

HYDERABAD

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

16
16
years of professional experience

Work History

Manager

AXIS BANK LIMITED
HYDERABAD
01.2023 - Current
  • Handling of Branch Banking Operations and Compliance
  • Monitoring High Value Transactions
  • Periodic Review with REKYC of High Risk Accounts and Medium Risk Accounts
  • Management of COSMOS Alerts from Central Monitoring Team and Reverting
  • Enhanced Due Diligence of Several High Value Accounts and Monitoring Suspicious Transaction Report
  • Responsible for the end to end on boarding of a client (CDD and EDD)
  • To find the Ultimate Beneficial Owner and Controlling Persons for the Entity and run Background Checks on then and on the Entity
  • Performing KYC Checks and managing Quality checks on clients based in Low risk and high risk authorities.
  • Perform due diligence on different entities like private limited and public limited clients, corporations, regulated entities,foundations, trusts, listed clients, State owned entities, Individual clients for various locations perform background checks on clients, their affiliates, subsidiaries, and connected parties.
  • Internal QC check on cases worked by analysts before hitting the approval stage for minimization of errors
  • Adhere to client KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Basic Due Diligence (BDD), Additional due diligence (ADD) requirements, Enhanced Due Diligence (EDD)
  • Reviewing clients latest information in KYC and updating details in source system Analyze client data, documentation, and negative news to decide Client Risk Profile
  • Performing overall risk assessment of client due diligence files relating to financial crimes, country, and reputational risk. Ensuring the bank does not ease transactions involving sanctioned countries
  • Review and monitor customer remittance activity daily to find and mitigate regulatory risk, such as preventing ANTI-MONEY Laundering/combating terrorist financing (AML /CFT), sanctions violations, find and reviewing suspect transactions, account opening services (KYC) document verification and real time transactions every day
  • Researched and verified the parties involved in suspicious transactions against various database, RDC, Company Info and Internet searches
  • Managing overall branch operations and being an Office in charge.
  • Managing cash transactions and provide customer service through lobby management.
  • Custodian of Vault, Keys, Teller box, Cheque drop box, Deliverables, etc.
  • Monitoring / Resolving Customers Complaints within stipulated TAT
  • Monitoring cash management services, clearance, statement rendering and inter-branch entries.
  • Charged with responsibility as Audit in charge for cash section and managing audit parameters of the various banking processes such as IAD Audit & Concurrent audit.
  • Increase customer awareness on use various alternate banking channels
  • Maintaining the records of cash and Deliverables that come in and out of bank's vault over the course of day
  • Reporting of all Weekly, Fortnightly, Monthly Reports / Statements to various departments
  • Checking all EOD reports, one point of contact for customers providing quality service, handling customer queries and complaints

DEPUTY MANAGER

KOTAK BANK LIMITED
HYDERABAD
12.2020 - 12.2022
  • Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms
  • Customer Request Processing and Service
  • Customer relationship Maintenance
  • Acquisition of New Current and Saving Bank Accounts
  • Acquisition of Business from Selling of Various Banking Products Such as Term Deposits, Mutual Funds, Life Insurance, and Demat accounts, etc…
  • Focused on all targets and achieving Operational Efficiency
  • Focusing on Achieving good rating in all Key Responsible Areas of Sales and Operation Parameters.
  • Act as a Relationship Manager to all Mapped Customer Base
  • Providing Solutions to Customer Queries and issues
  • Managing all operations according to the Compliance, Audit Regulations and Guidelines given by Reserve Bank of India
  • Resolution of customer queries/complaints/Service Request in defined TAT
  • Over all Branch Banking Operations

DEPUTY MANAGER

AXIS BANK LIMITED
HYDERABAD
02.2011 - 04.2018
  • CHEQUE CLEARING ACTIVITIES AND TECHNICAL REJECTION MONITORING
  • AUTHRIZATION OF FINANCIAL TRANSACTIONS
  • RAISING OF SERVICE REQUESTS AND PROCESSING CUSTOMER REQUESTS INTIME
  • INSTA KIT MANAGEMENT
  • MANAGEMENT OF CUSTOMER DELIVERABLES SUCH AS CHEQUE BOOKS,WELCOME KITS & DEBIT CARDS
  • FOREX TRANSACTIONS SUCH AS TCDC TRAVEL CARDS & OUTWARD REMITTANCES
  • VERIFICATION OF BOD AND EOD REPORTS & DAILY REPORTS
  • MANAGEMENT OF LOCKERS
  • INVENTORY MANAGEMENT
  • RECTIFICATION OF AUDIT OBSERVATIONS
  • PROCESSING OF TAX PAYMENTS FOR CUSTOMERS & CORPORATE SALARY PROCESSING
  • HANDLING OF VARIOUS CUSTOMER COMPLAINTS AND ESCALLATIONS
  • ENSURING OF SMOOTH HANDLING OF CUSTOMER SERVICE

PROCESS ASSOCIATE

GENPACT
HYDERABAD
08.2008 - 12.2009
  • Inter Company Reconciliations for Accounts Payable and Accounts Receivable
  • Monthly statement Reporting for Accounts Payable and Accounts Receivable Balances (Approximately 90 AP&AR Accounts)
  • Follow ups with Affiliates and Process owners for resolution of disconnects for aged invoices
  • Preparation of monthly Aging analysis of Accounts Receivable Balances
  • Uploading of Reconciliations into Global Business Solutions(GBS) as Quarterly basis

Education

MBA - Finance

PGRR OSMANIA UNIVERSITY
HYDERABAD
08-2013

Skills

  • Team Leadership
  • Customer Relationship Management (CRM)
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manager

AXIS BANK LIMITED
01.2023 - Current

DEPUTY MANAGER

KOTAK BANK LIMITED
12.2020 - 12.2022

DEPUTY MANAGER

AXIS BANK LIMITED
02.2011 - 04.2018

PROCESS ASSOCIATE

GENPACT
08.2008 - 12.2009

MBA - Finance

PGRR OSMANIA UNIVERSITY

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PRANEETH KOTAMRAJU