Praneeth Jonnalagadda Raghu Ram

• Worked on Data Center Migration for Bots
• Handled many Thick-client application issues in the process of DCM
• Researched and implemented many solutions to decrease the AHT of Bots in DCM
• Created new Microservices using Java with SprintBoot.
• Handled DataBase issues like Latency and Query correction and optimization.
• Hands on Liquibase jobs for Executing any queries in the PRODUCTION DB.
• Worked on AWS for multiple issues like Certificate renewal, EKS cluster upgrades and MongoDB space upgrades with AUTOPD .
• Migrated All the services on Jules to Spinnaker pipelines for Terraform repositories.
• Collaborated with cross-functional teams to deliver high-quality software products on schedule.
• Developed robust, scalable, modular and API-centric infrastructures.

Relationship Management(VCRM)

• Team Size : 9
• Location :, VCRM is an application that helps the associates of ADP identify and service clients using QuickTix, a next gen UI for the Siebel based application
• As a Senior Member Technical my roles and responsibilities were:
• Creating a Robust Automation test framework as the VCRM application was purely dependent on manual testing efforts before
• Training and mentoring other 7 resources on the test automation using Selenium and Java, TestNG, BDD using Cucumber
• Creating the smoke test suite, Regression test suite and scheduling tasks in Jenkins to run for every release or every day for smoke tests
• Creating Automation scripts for the user stories of every release and every sprint
• Reviewing the PRs raised by other team members
• Assisting other team members in any issue
• Research and learn new methods to reduce the time taken to execute the automation scripts which we developed
• Review and re-check the coding standards we are using and make sure we follow the industry standards
• Participate in the standup, refinement, retrospective, planning and release calls.

• Fusion HCM Applications
• Team Size : 42, Oracle Fusion Applications is an all-encompassing suite of Oracle applications built for comprehensive business tasks such as enterprise resource planning(ERP), customer relationship management (CRM) and human capital management (HCM)
• As an Applications Engineer my roles and responsibilities were:
• Automating the Priority 1 Test cases through OATS
• Accepting the design changes if any, and updating the script using toggles so that script will not be regressed
• Fixing the bugs raised by Manual QA team as part of data changes, design changes or script changes
• Collaborating with the team to discuss about the improvements to be made for framework to make it more robust

• White Label Managed Services is a program by BT (British Telecom) which allows communication providers and other companies to offer their own branded national telephony and broadband products
• These products were managed and maintained completely by BT Wholesale, leaving communication providers free to focus on the sales and marketing of products
• In WLMS E2E/SIT Automation testing the responsibilities in the project are:
• Automating the manual Test Cases such that, the time consumed to execute them would be considerably reduced
• Automating the defects, such that retesting them won't be a hectic task
• As Engineer QA in WLMS E2E/SIT Automation testing the responsibilities include:
• Automating the Change Requests (CRs) for every release
• Stabilizing the scripts and making improvements to the current framework for making it more efficient
• Providing Knowledge Transfers to new joiners
• As a senior member in the team, taking initiation and leading the team from front
• Received Certificate of Appreciation from Mark O' Flaherty, Director Business &
• Consumer IT Delivery, British Telecom, for being a prime automation developer in the team