Summary
Overview
Work History
Education
Skills
Timeline
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Pranesh Krishnamoorthy

Sr operations associate

Summary

Dynamic operations professional with a proven track record at Opendoor, enhancing operational efficiency through strategic process management and problem-solving. Recognized for exceeding performance metrics at Amazon, demonstrating exceptional multitasking abilities and a commitment to customer satisfaction. Adept at prioritizing workloads to drive productivity and achieve cost-saving initiatives.

Overview

5
5
years of professional experience

Work History

Senior Operations Representative

Opendoor
09.2023 - Current
  • Collaborated with stakeholders to optimize business processes, enhance communication, and increase overall productivity.
  • Implemented cost-saving initiatives by conducting thorough analyses of current processes and identifying areas for improvement.

Customer Service Representative

Amazon
09.2020 - 08.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Bachelor of Science - Visual Communication

Bishop Appasamy College of Arts And Science
Coimbatore, India
05.2001 -

Skills

Timeline

Senior Operations Representative

Opendoor
09.2023 - Current

Customer Service Representative

Amazon
09.2020 - 08.2023

Bachelor of Science - Visual Communication

Bishop Appasamy College of Arts And Science
05.2001 -

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Pranesh KrishnamoorthySr operations associate