Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Praneshachar Galagali

Operation Manager
Bengaluru,KA

Summary

Results-oriented business leader with more than 14 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven ability to understand customer requirements. Dedicated and hard-working with passion for Big Data.

Overview

3
3
years of post-secondary education
13
13
years of professional experience

Work History

Process Associate

iGATE Global solution Ltd July
Bangalore, Karnataka
07.2007 - 04.2010
  • Met all deadlines, including month-end reporting objectives.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Performed cash reconciliations on daily basis.
  • Identified modifications to processes and procedures that would promote better efficiency.
  • Internal Auditor on the invoice processed by AR team which was critical in aspect of the process accuracy on cash.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Implemented & streamlined the process of Reconciliation with Accuracy.
  • Internal Auditor on the invoice processed by AR team which was critical in aspect of the process accuracy on cash.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.

Process Associate

Outsource Partners International
banagalore, karanataka
05.2010 - 06.2011
  • Provide improvement ideas to stabilize with accuracy on Bank reconciliation.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Prepared bank deposits and corporate cash shipments.
  • Provided cash handling including sorting and counting coin and currency to make change for associates.
  • Credit and debit card reconciliation with Paymentech.

Process Lead

Capgemini
Bangalore, Karnataka
07.2011 - 11.2014
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Contacted customers to immediately find resolutions for escalated issues, including technical issues.
  • Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting and all types of cash and banking reconciliations.
  • Provided journal entries and performed accounting on accrual basis.
  • Collected and eported monthly expense variances and explanations.

Assistant Manager

WYZMINDZ Solutions Ltd, Vanguard, OPI Private LTD
Bangalore, Karnataka
05.2015 - 11.2015
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Preparing sales forecasting and performance reporting for all products to Asia sales director and senior manager.
  • Analyzed and reported on RAD( retention, acquisition and development) customer activity, business trends.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Developed competitive comparison tables of (desktop, Tablet, notebook, workstations) pricing, fees, ratings, category and product performance to use for account sales calls.

Operations Manager

Capgemini Business services India LTD
Bangalore, Karnataka
11.2015 - Current

Financial controller:

  • Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
  • Distributed reports on internal and external finances, audits and budgets.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing.
  • Introduced internal controls to monitor critical areas of financial control and devised corrective actions to address risks or deficiencies.
  • Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
  • Assisted in upper-level decision making by creating comprehensive financial reports and collaborating with finance and accounting departments.
  • Worked with both internal and external users to create detailed financial reports.
  • Supported program managers in providing procedural training on finance and accounting.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
  • Increased flow of financial information throughout company by improving communication strategies.

Operation manager:

  • Monitored and handled 35 employee including performance and process.
  • Handled Media client having various line of business like TV production, TV distribution, Theatrical and home entertainment business
  • Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Developed succession plans and promotion paths for all staff.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Boosted customer satisfaction ratings by resolving issues for speedy resolution.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Motivated employees through R&R and area of interest.
  • Responsible for recruitments and onboarding new hires.
  • Responsible for Maintaining KPI & SLA's.

Education

Bachelor of Commerce - Accounting And Finance

Vijayanagar College
Hospet
07.2001 - 07.2004

Skills

    Preparing financial statements

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Accomplishments

  • Led team of 35 in managing accounting functions for companies with international locations.
  • Collaborated with team of 70 in the development of IBIS(BW S4 HANA reporting)
  • Documented and resolved CAPA nearly 150 procedures.
  • Reduced 6 FTE's in first-year cost savings through global sourcing initiatives and business case development.
  • Earned the “One team award (client award)” Award in 2018 for process stabilization and people management
  • Certified Six sigma yellow belt in Capgemini
  • Certified Digital global enterprise module (DGEM) in capgemini.
  • Certified advance enable program (People manager).

Timeline

Operations Manager

Capgemini Business services India LTD
11.2015 - Current

Assistant Manager

WYZMINDZ Solutions Ltd, Vanguard, OPI Private LTD
05.2015 - 11.2015

Process Lead

Capgemini
07.2011 - 11.2014

Process Associate

Outsource Partners International
05.2010 - 06.2011

Process Associate

iGATE Global solution Ltd July
07.2007 - 04.2010

Bachelor of Commerce - Accounting And Finance

Vijayanagar College
07.2001 - 07.2004
Praneshachar GalagaliOperation Manager