To get an opportunity where I can make the best of my potential and contribute to the organization's growth.
Overview
10
10
years of professional experience
Work History
Transaction Processing Associate
BCBS NC ( US Healthcare insurance)
02.2023 - Current
Managed NPM application for accurate demographic data preparation of providers for seamless claims settlement.
Co- ordinated with Providers,Payers,and Internal Teams to resolve billing or claims discrepancies.
Corrected demographic and financial address details based on provider requests.
Updated provider demographic information in database to ensure accuracy and compliance.
Cross-trained in databases including Maccess, Amysis, and NPM for Medicaid and Medicare processes.
Processed updates such as Tax ID, Specialty, NPI changes, and new addresses efficiently.
Maintained up-to-date provider information across multiple databases to support operational integrity.
Generated correspondence emails and welcome letters to inform providers of updates.
Good understanding of U.S healthcare insurance plans including HMO,PPO,EPO and Medicare and Medicaid.
Transaction Processing Associate
Atrio ( US Healthcare insurance)
09.2022 - 01.2023
Work on Health edge Designer and Health edge Manager Application.
PDM is responsible for the accurate and timely maintenance of provider information on all databases for Payers to ensure smooth and efficient transactions.
Analyze and validate data, update records, store documents, ensure data security.
Worked with insurance domain,supporting financial and operational processes related to Billing ,Claims,or Policy administration.
Work to Assist Insurance transactions, documentation,and System Updates to ensure accuracy and compliance.
Transaction Processing Associate
ANTHEM ( US Healthcare insurance )
09.2017 - 09.2022
Developed Health Edge Designer and Health Edge Manager applications for improved functionality.
Ensured accurate and timely maintenance of provider information across all databases for Payers.
Handled premium payments,Patient responsibility,Copay,Deductible and Co- insurance .
Experience working with insurance domain, Supporting financial and operational Process related to Billing,Claims and Policy Administration.
Hands on Experience in US Healthcare insurance operations, payment processing and system updates.
Familiar with US Insurance workflows, Terminology and Financial controls across multiple insurance functions.
Analyzed and validated data, updated records, secured documents, and submitted data for audits.
Compiled inventory data of state-specific providers for Medicare CA, GA, and PDM Medicaid offshore CA, WV.
Trained team members on update procedures to enhance operational efficiency.
Allocated Provider Requests to associates while monitoring progress and status updates.
Prepared daily Minutes of Meeting reports for distribution to team members and leadership.
Strong understanding of Us HealthCare insurance operations and Billing workflows.
Transaction Processing Associate
05.2016 - 09.2017
Handling exceptions created due to incorrect gas and electricity supply transfers between suppliers in UK.
Managing disputes raised by the customers for getting the correct opening or closing reads accurately updated on their accounts.
Solving queries of team members.
Education
Bachelor of Commerce -
Mumbai University
HSC -
Maharashtra State Board
SCC -
Maharashtra State Board
Skills
MS Office (Word, Excel & Power Point)
Excel Using Certification through AI
SQL Server 2008
Ability to Multitask
Decision Making
Knowledge of Office Systems
SAP Version 72
Quick Learner
Team Handling
Achievements Awards
Awarded as encore awards for 2 consecutive quarters for meeting best productivity and quality in Anthem Deal from Accenture.
Awarded as Star of Business award for one quarter for meeting best productivity and quality in Anthem Deal from Accenture.
Awarded as encore awards for 2 consecutive quarters for meeting best productivity and quality in BCBS Deal from Accenture.