Pranitha D
Healthcare Professional
Hyderabad
Summary
*Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the job.
* Motivated to learn, grow and excel in Non-Medical Healthcare sector. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
* Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as Senior Manager position. Ready to help team achieve company goals.
* Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices.
*Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced from Trainee to Managerial Cadre with over 11 years of experience in the current Organization.
*Decent reputation for resolving problems and improving customer satisfaction.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Manager Out Patient and Inpatients Departments
Rainbow Children's Hospitals Private Limited
Hyderabad
03.2011 - Current
- December, 2021 till current date working for Inpatient Admissions Department and Emergency Department.
- March 2011 to November , 2021 worked at Outpatient Department and for Centralized Appointments Scheduler for Hyderabad Cluster.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Handled 100-200 calls per day to address customer inquiries and concerns.
Education
MBA - Human Resources Management
CSI College For Administrative Studies, OU
Hyderabad 06.2012 - 05.2014
PGDM - Healthcare Management - Health Management And Clinical Assistance
Dr.Reddy's Organization
Hyderabad 06.2010 - 06.2011
Associate of Science - B.Sc Microbiology, Biotechnology, Chemistry
Villa Marie College
Hyderabad 06.2008 - 05.2010
Skills
Hospital inpatient and outpatient records
Timeline
MBA - Human Resources Management
CSI College For Administrative Studies, OU
06.2012 - 05.2014
Manager Out Patient and Inpatients Departments
Rainbow Children's Hospitals Private Limited
03.2011 - Current
PGDM - Healthcare Management - Health Management And Clinical Assistance
Dr.Reddy's Organization
06.2010 - 06.2011
Associate of Science - B.Sc Microbiology, Biotechnology, Chemistry
Villa Marie College
06.2008 - 05.2010
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