Pranjal Bhalerao

IT professional with total 10 years of experience, currently working as a Business Analyst with 5 years of experience in Banking and financial services, specializing in ISO 20022 messages and SWIFT payments. Working experience on camt.055, camt.029, pacs.008, pacs.004 messages. Extensive experience in giving walkthrough & Product demos. Experience working in agile projects and have actively conducted scrum meetings and reviews. E2E experience in feature designing, implementation, driving discovery, post production support and customer feedback evaluation. Extensive experience in handling stakeholders and cross functional team. Use of UML diagrams for AS-IS and TO-BE maps with MS Visio, Axure. Well versed in creation and elaboration of User Stories, Impact analysis documents, change request document, FRS (Functional Requirement Specifications).

Project Name: Contact, Company: Worldline, Duration: Mar 2024 to Present, Role: Product Owner, Project Abstract: Call center management application for clients like SNCF, BNPP. Allows supervisors to track agent activities and customer interactions. Providing UI that helps user initiate and monitor functionalities like video meetings, chat, calls, flash messages, synthesis reports. Graphical and tabular representation of live data., Responsibilities: Feature designing, implementation, driving discovery and post production support and customer feedback evaluation. Provide solutions to the customers, coordinate with stakeholders and cross functional teams. Work as per roadmap to take the product idea to 'DONE' with timely delivery. Create and maintain product backlog for agile sprints and ensure to meet KPIs. Project Name: ENBD (Emirates Bank), Company: Virtusa, Duration: Feb 2022 to Feb 2024, Role: Lead Consultant, Project Abstract: To handle refund and return payment processes with different microservices like GPI, GPP-SP, POL with PEGA spp. Handling and processing camt.030, camt.035, camt.055, camt.029, pacs.008, pain.001 messages. Managing cross border payments with different banks with ISO format. Use PEGA to increase customer base by providing card offers. Give PEGA based solution to automate tasks., Responsibilities: Understanding new requirements, change requests by client and conveying them to the team via Impact analysis document, walkthroughs and interface engagements. Feature designing, implementation, driving discovery and post production support and customer feedback evaluation. Creation and elaboration of User Stories, epics in jira, reviewing test cases. Working as a PEGA BA - preparing taxonomy sheets, business rules, involved in RTIM for offering cards to customers. Project Name: SCPAY (Std Chartered Bank), Company: Optimum Infosystem, Duration: July 2021 to Jan 2022, Role: Senior Consultant, Project Abstract: Handles payment E2E processing from customer to end clearing house through multiple microservices like adapter, processor, notifier. Manages cross border payments with different currencies and speeds up the process achieving zero touch processing., Responsibilities: Understanding new requirements, change requests by client and conveying them to the team via Impact analysis document, walkthroughs and interface engagements. Creation and elaboration of User Stories, epics in jira, reviewing test cases. Active participation in scrum. Project Name: eQube-BI (Business Intelligence), Company: eQ technologic, Duration: Dec 2018 to June 2021, Role: Technical consultant, Project Abstract: eQube-BI is a product designed for end users to allow them to compare their data over years in the form of different widgets as per requirement. It consists of different widgets like charts, cube grid, core, layout elements. Working specifically on testing of different types of charts like column, bar, pareto, spider web, gantt, etc. and 3D insight images., Responsibilities: Understanding Change requests by client and conveying them to the team via sequence diagrams, FRS, UML diagrams. Creation and elaboration of User Stories, Test plan document, Test Estimates Preparation. Handling change requests from clients. Testing involved System Integration, Regression, UAT and Ad Hoc. Testing of different types of charts as per user’s requirements and modifications. Project Name: SIPS (Secure E-Payment Services), Company name: Atos, Client: Worldline, France, Domain: Payment, Duration: Oct 2014 to Nov 2018, Role: Associate Technical Consultant, Project Abstract: Secured e-payment services, Based on “SIMULATE MERCHANT SITE “. Deals with payment schemes like DVLA, RABOBANK, Sepa, PAYLIB, SWIFT payments etc. Sips office server allows machine to machine dialogue between the merchant SIPS and thus makes it possible to accept payments on all sales channels. Handling of back-office operations like settlement, refund, validation., Responsibilities: Involved in POCs & Module demos. Involved in gaining functional training for new payment schemes. Performing Regression, functional and sanity testing. Creation and elaboration of Dashboard. Plan and manage and coordinate execution of onshore and offshore teams. Reporting and managing defects. Actively participated in scrum meetings and reviews.

• Name: Pranjal Bhalerao
• Date of Birth: 12th March,1993
• Phone: 8806038565
• PAN Card: BEPPB4174J
• Gender: Female