Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Languages
Hobbies and Interests
Timeline
Generic
PRANJAL DAWARE

PRANJAL DAWARE

Pune

Summary

  • A Goal-oriented professional with over 18 years of experience in Business Analysis, Requirement Management, Software Delivery using Waterfall and Agile methodologies.
  • Diverse experience in various domains like Mobility,Energy transition,Convenience Retail,Telecom OSS/BSS
  • Expertise in Site System Landscape - POS, BOS/ HOS, Payment Terminals (OPT/ IPT), ATG & Forecourt Controllers, middleware (VCFC, Biztalk, SIP), connectivity to central systems such as GSAP, LOD, FPS, SIRA, VMI-FE & Fleet Solutions etc.
  • Proven success in taking independent ownership of product development lifecycle with skills in
    liaising with various stakeholders during product development, detailed level design &
    development to ensure that optimal resolutions are achieved and created user stories and maintained
    product backlog
  • Project Management: managing IT projects including scope, estimating efforts & timeline, executing
    project roadmap, tracking project progress, highlighting risks, planning mitigation and driving timely
    project delivery.
  • Proven excellence in mapping customer requirements, designing customized solutions; strong
    Customer-centric approach and motivated to deliver quality results.
  • Extensively worked with external & internal stakeholders, product management team along with developers, architects, project/ program managers and PMO etc. on different initiatives in different organizations

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr Business Analyst

Shell India Markets Pvt Ltd.
Bangalore
07.2018 - Current

Sr Business Analyst -

  • Create,Maintain & Prioritize/re-prioritize Product Backlog by working closely with the product owner
  • Diagnose existing legacy retail systems & carry out GAP analysis
  • Worked closely with high-performing engineering teams to ensure we are building scalable software products that meet customer needs and on time delivery with quality
  • Responsible for communicating with all stakeholders with the current progress of project.
  • Supported the programs/ projects & small demands related to Asset Integrity, Growth Initiatives and CVP’s relevant to different regional clusters such as AME (CANADA, United States), CEE - Czech Republic & Slovakia
  • Involved in site deployment & Go Live activities by working with cross-functional teams spread across different geographies
  • Lead hyper care calls post go live and handover to operations finally

Project Manager -

  • Responsible for monitoring the current year budget,LE and actuals & ensuring LE & Actuals are matching
  • Creating / Updating Budget trackers for projects
  • Raising accruals for unpaid invoices
  • Resource allocation/extensions/de-allocation
  • Tracking resource Time Writing and cost using the OTC & ARIT (Analytics and Reporting information Technology) tool

Lead Business Analyst

Tata Consultancy Services
Pune
02.2017 - 03.2018
  • Project is divided into 3 phases phase 1 : Identify the AS IS process features from outgoing vendor parties or SMEs Phase 2 : Identify the Problem areas or pain areas and parallely identifying potential solutions & presenting proposals to client /management teams Phase 3 :Workshop or meeting with client for BAU/New Demands/CRs
  • Assign Work-packages to team and track it E2E from Requirement gathering/requirement prioritization/Impact assessment /requirement feasibility closure/Walkthrough of Increment or working software to wider stakeholders(VIL IT,VIL Business,Impacted System SMEs or SPOCs)/Walkthrough comments incorporation in User story doc along with definition of Done/Final requirement review and buyin from business stakeholders
  • Track and manage progress in Testing (Unit Testing/SIT /UAT) & track defects if any in Dev plus till closure
  • During every build release (APK) do sanity of testing closely with SIT team and post observation in SIT tracker
  • Incase of requirement conflict between teams intervene and help resolve same from requirement perspective and ensure all are on same page or understanding
  • Participate in daily governance meeting with client and highlight risks or impediments or delivery bottlenecks & do timely escalations if required
  • Prepare weekly report of work packages in progress/on hold/completed and discuss same relevant key stakeholders

Business Analyst

Flytxt
Pune
03.2014 - 02.2017
  • Perform requirement gathering,requirement elicitation, requirement prioritization,perform requirement feasibility with impacted system owners,prepare requirement feasibility tracker & requirement traceability matrix
  • Arrange call with business owners to understand the BRS(Business requirement specification) or IDEA at high level & accordingly request business for wireframes or PSD for same.
  • Basis requirement feasibility and impact analysis Create & update functional requirement specification(FRS) doc using reference of the wireframes and get signoff on FRS from business owner,Perform walkthrough of FRS with wider impacted area owners or stakeholders and move the project into solution phase i.e Gate 2
  • Identify the Non functional requirements like reporting & influx of hits or load due to new feature on My Vodafone application from hardware augmentation perspective and take Buy In from relevant teams (operations,impacted system owners etc)
  • Once solution is signed off prepare a project plan with total amount of man efforts required for development/coding/testing to Vodafone Solution architect get his BUY IN on same and update the demand tool with the approved timelines or efforts and move the project into Gate 3 i.e development
  • Participate in testing (SIT,QA,UAT) ensure E2E testing covers all the testing scenarios along with the positive and negative once,close the defects if any ASAP and get the Sign off from respective testing leads.
  • Once project is nearing the production go live initiate a GO NO GO call with impacted system owners,release management team,operations team and provide a headsup of overall project readiness also highlight if any show stoppers or concerns.Accordingly take a Go Ahead from all area owners and share the release checklist with release management team & get their signoff.
  • Provide operation team with the project walkthrough,handover & get their signoff
  • Work closely with operation & development team in closing the bug fixes
  • Do a sanity of the E2E environment readiness from production deployment perspective like checking the firewall policy is raised,RFC is raised,Production IP details are accessible etc
  • In case of committed project delivery dates are in danger do timely escalations to Vodafone higher ups
  • Participate in monthly business review meet highlighting key deliveries,performance statistics,customer review and ratings received on Application store across different mobile platforms,demand status,pain areas etc
  • Share weekly tracker to impacted area owners to close their end dependencies as per project plan shared
  • Conduct daily or weekly calls with engineering & delivery teams to understand any issues or show stopper and assist for resolution

Business Consultant

Techmahindra
Pune
01.2011 - 03.2014
concerns.Accordinglyt provisioning processes
  • Project plan is divided in 3 phases as phase 1 -Map As-Is , Cycle Time and Data Analysis,phase 2 - Validate Findings , phase 3 - Provide Recommendations and Sign offs
  • Prepare end to end project plan highlighting various tasks, in scope and out of scope activities and timelines involved
  • Understand the organizational engagement at a high level Manage key deliverables like As-Is Process baseline ,As-Is Value Stream maps ,Process Heat Maps Issues and Recommendation ,Root Cause Analysis,Issue Analysis & Benefit Analysis
  • Conduct workshops with identified SME’s to brainstormed the root causes along with possible solutions
  • Conduct floor walks, Time and motion study at operational locations and highlight the findings ,recommendations and BeSME’ss to wider business stakeholders and get their signoff
  • Data collection(historical),data transformation and data analysis to provide a better recommendations to customer
  • Provide recommendations to customer which is leading to Better customer experience,Improved CT, Faster Speed to Cash & Reduced manual intervention
  • Process Designer

    TechmahindraFlytxtInfosys
    Pune
    06.2006 - 01.2011
    • Understand the E2E business requirements ,Preparing high level process flows (MS Visio), reviews & action plans with wider business stakeholders
    • Scoping requirements in the kick off call with wider business stakeholders
    • Organizing the kick off call between the stakeholders to understand the scope, De scope, timelines, cost & other relevant parameters
    • Creating the Scope document & project plan
    • Identification of major program risks & managing the risks accordingly, in order to meet the project objectives
    • Preparing the schedule
    • Update deltas in requirement traceability matrix and BRD
    • Share updated requirement traceability matrix on weekly basis with delivery manager so that all are on same page
    • Participating in testing (CIT, E2E, UAT and ORT) and identify if there are any issues, if any log those issues and maintain an issues logs list and tracking the same also ensuring all the issues are closed before the release planned dates.
    • Provide post launch support for period of three months

    Education

    Bachelor of Science - Computer Science

    University of Pune
    Pune
    07-2006

    Skills

    • Business Analysis
    • Requirement Elicitation
    • Requirement Gathering
    • Analytical Thinking
    • Stakeholder Analysis
    • Communication
    • Presentation
    • Team Management
    • Problem-Solving
    • Process Excellence
    • GAP Analysis & Prototyping
    • Cross-Functional Coordination
    • Software Product Management
    • SCRUM / Agile Methodologies
    • Budgeting & Cost Control
    • Resource Management

    Certification

    • Professional Scrum Product Owner Certified (PSPO 1) - Scrum.Org
    • Professional Scrum Product Owner Certified (PSPO 2) - Scrum.Org
    • Professional Scrum Master (PSM 1) - Scrum.Org
    • EMV Master Class Certified - MVLCO
    • Agile Scrum Master Certified (ASM) - EXIN
    • ITIL V3 & V4 Foundation Certified - EXIN
    • ITIL Service Operations Certified - EXIN
    • ITIL Service Transition Certified - EXIN

    Personal Information

    • Passport Number: Z4408787
    • Passport Expiry : 13 Nov 2027
    • Date of Birth: 07/29/1982
    • Nationality: Indian
    • Marital Status: Married

    Languages

    • ENGLISH
    • HINDI
    • MARATHI

    Hobbies and Interests

    • TRAVELLING
    • READING
    • GARDENING

    Timeline

    Sr Business Analyst

    Shell India Markets Pvt Ltd.
    07.2018 - Current

    Lead Business Analyst

    Tata Consultancy Services
    02.2017 - 03.2018

    Business Analyst

    Flytxt
    03.2014 - 02.2017

    Business Consultant

    Techmahindra
    01.2011 - 03.2014

    Process Designer

    TechmahindraFlytxtInfosys
    06.2006 - 01.2011

    Bachelor of Science - Computer Science

    University of Pune
    PRANJAL DAWARE