Summary
Overview
Work History
Education
Skills
Timeline
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Pranjal Goyal

Rohini

Summary

Dynamic ERP and CRM Executive with extensive experience at RPS Infrastructure Pvt. Ltd., specializing in system integration and data analytics. Demonstrated success in fostering strategic client relationships and driving sales through innovative marketing strategies. Proficient in MS Office and exceptional interpersonal communication, consistently transforming challenges into actionable solutions. Career aspirations include leveraging expertise to enhance organizational performance.

Overview

7
7
years of professional experience

Work History

Customer Sales Support Representative

Landmark
Gurgaon
01.2025 - Current
  • Facilitated communication between sales, marketing, and product development teams to align strategies.
  • Coordinated and scheduled client meetings for sales representatives to maximize their productivity.
  • Monitored inventory levels to ensure adequate stock availability for customers.
  • Managed CRM system, ensuring accurate data entry and providing reports for sales analysis.

ERP and CRM Executive

RPS Infrastructure Pvt. ltd
10.2023 - Current
  • Implementation and Integration: Oversee ERP system implementation, ensuring seamless integration with existing systems
  • System Maintenance and Support: Ensure ERP system uptime, performance, and Security
  • Data Analytics and Reporting: Provide actionable insights through ERP-driven data analysis
  • Technical expertise: Maintaining all sorts of NOC's, offer of Possessions, Applicant Ledgers
  • Collection Reports, Demand Letters etc

Owner

Janshakti aushadhi kendraa
Paschim Vihar
04.2022 - 09.2023
  • Closely monitored company finances, assessing development opportunities for maximum profitability
  • Formed and sustained strategic relationships with clients
  • Delivered high level of service to customers in effort to build upon future relationships
  • Successfully implemented marketing strategies, increasing social media engagement in order to boost sales

Sales and Customer Service Representative

amf production house
CP
12.2021 - 02.2022
  • Developed short-term and long-term goals to meet sales targets and increase customer retention
  • Educated customers on how to use products or services by providing demonstrations and presentations

Sales Advisor

Shikhar Realty Services Pvt Ltd.
Faridabad
07.2018 - 12.2019
  • Communicated with clients to determine property needs and budget constraints.
  • Provided detailed advice and guidance on the purchase of investment property.
  • Maintained current and accurate CRM database of prospective customers.
  • Provided assistance with lease agreements, title searches, home inspections, appraisals and other documents related to real estate transactions.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.

Education

B.com -

Delhi University
Delhi
01.2021

Diploma - Event Management & PR

Tritya Institute of Event Management
Lajpat Nagar
01.2020

12th - commerce

MD Public School
Faridabad, HR
01.2018

10th - commerce

Modern School Faridabad
Faridabad
01.2016

Skills

  • Familiarity with Computer Systems
  • Clear Interpersonal Communication
  • MS Office (Word, PowerPoint, Excel)
  • Partnership development
  • Client communication
  • Data analytics
  • Toast software
  • Problem solving
  • Fast learner

Timeline

Customer Sales Support Representative

Landmark
01.2025 - Current

ERP and CRM Executive

RPS Infrastructure Pvt. ltd
10.2023 - Current

Owner

Janshakti aushadhi kendraa
04.2022 - 09.2023

Sales and Customer Service Representative

amf production house
12.2021 - 02.2022

Sales Advisor

Shikhar Realty Services Pvt Ltd.
07.2018 - 12.2019

B.com -

Delhi University

Diploma - Event Management & PR

Tritya Institute of Event Management

12th - commerce

MD Public School

10th - commerce

Modern School Faridabad

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Pranjal Goyal