Experience of 2+ years in the domain of Recruitment & Operations Management-Employee Life Cycle Management comprising of Pre-Onboarding formalities, Onboarding, Induction, Employee Engagement Activities, Performance Management, Vendor onboarding & management, HR MIS, System set up, Exit formalities. Proven track record of successfully working in cross-functional teams and collaborating with internal & external stakeholders to ensure seamless operations and achieve organizational goals. Excellent communication, Ability to adapt and work in a dynamic work environment and negotiation skills with a strong focus on building and maintaining strong business relationships.
HR Operations
Key Result Areas:
Recruitment
· Managed a workforce of 80+ employees, overseeing end-to-end recruitment processes.
· Resourcing, screening, and short listing resumes through various job portals or else internal reference, head hunting.
· Generated Offer/Appointment letters with detailed salary breakup for selected candidates.
· Successfully managed campus hiring programs, establishing relationships with educational institutions, and facilitating recruitment drives.
· Enhanced efficiency by improving and streamlining process documentation, overseeing the rollout of offer letters to payroll setup, conducting internal audits to proactively minimize human and system errors, and achieving a 31% reduction in administrative overhead by optimizing HR processes and workflows through ADP Workforce Now.
Operations
· Responsible for end-to-end employee onboarding for both India & US employees; System set up (ADP Workforce Now & Salesforce, BGV validation), Pre-Onboarding formalities
· Managed induction programs for new joiners, facilitating a smooth integration into the organizational culture
· Designed and implemented HR policies to align with organizational goals and industry best practices
· Preparation of full and final settlement generation of Experience Letters, Relieving Letters
· Recorded and managed attendance, time records, and leave records of employees
· Executed comprehensive joining and exit formalities, ensuring a seamless transition for employees.
· Consolidated payroll with meticulous attention to details, incorporating inputs such as attendance, leaves, new hires, and employee information changes
· Developed and executed strategic plans for talent management, focusing on recruitment, retention, and employee development.
· Liaison with multiple stakeholders within and outside the organization to ensure smooth operations.
· Analyzed and strategically appointed payroll vendors, ensured meticulous PF and Gratuity compliance by vetting investment plans for the pool of funds allocated. Brokered group medical insurance policies and NPS. Formulated Car & Cab policies to build a lucrative employee benefits program.
· Negotiated and amicably settled disputes within and between teams while maintaining discipline & harmonious working environment across all employee levels
Employee Engagement
· Effectively managing welfare measures, management - employee get together, picnics & parties and developing employee engagement programs like Initiated and administered a welcome-mail policy to all new joiners, Initiated regular Birthday mailers & celebration policy.
Digitisation
Collaborated with the Digital Transformation team to automate the recruitment process for a client, including converting use cases to PDDs for the client's digital transformation, conducting training on Lucidchart for creating high-flow diagrams, and contributing as a core team member in discovery calls with clients.
Talent Acquisition
Onboarding
Employee Grievance handling
Employee Engagement
Job Description
Benefits Administration
Salesforce, ADP, LMS
Seamless Employee Experience
Recruiting
Offer letter creation
Payroll processing