Pranjit Sarma
Guwahati
Summary
To work professionally and utilize best of my potentials, contribute my knowledge and skill for the growth of the company .
Overview
7
7
years of professional experience
1
1
Certification
Work History
NOC Executive
Mukand System Network Pvt. Ltd.
01.2024 - Current
- Perform troubleshooting and incident response on the Events
- Complete follow up of all FRT activities and movement
- Client escalation handling via e-mail/phone call/whats app/Telegram
- Communicate with site concern Team (FRT) or third parties responsible for resolution
- Record incidents and correlate them with the events
- Proactive and reactive monitoring
- Sharing Plan events to the clients whenever our Team need to implement Activity
- Responsible for managing and maintaining our client's networks and systems
- Providing information to the Management by tracking weekly 'Cut Analysis Report' which contains availability of complete NLD routes with Area Managers performance Data
- Presently we are handling clients like RJIL(ASM)/RJIL(NES)/PGCIL/RAILTEAL/AIRTEL/VODAFONE IDEA/SIFY/GTPL/ACCPL/FAB-NET etc
- Tracking Team movement and also providing support to the team for all possible situations
DWDM Engineer & Supervisor
STEELMAN TELECOM PVT LTD
11.2019 - 07.2022
- Company Overview: Project for PGCIL,NER
- Preventive maintenance of ofc to minimise fiber cut or network failure
- Deployment of fiber team/Field Engineer
- Coordination with NOC, Fiber team and other stakeholders for early restoration of network failure
- Resolving fiber cut issue
- Installation and maintenance of DWDM/CWDM/SDH (Fiberhome/Tejas/ZTE) Card/SFP/Router installation and end to end patching
- Materials transportation management
- Trouble ticket management operation using GLPI tool.
- Infrastructure maintenance of Shelter and PoP location
- Continuous monitoring the fiber link connectivity.
NETWORK ENGINEER
TIPKAI ENTERPRISE
11.2018 - 09.2019
- Company Overview: Project for NETWORK ESTABLISHMENT
- Field service, Site Survey
- LAN connection establishment on customer site and maintenance
- Site visit and support client as per demand
- Troubleshooting on customer site
PROJECT COORDINATOR
COMM4 TELECOM PVT.LTD.
09.2017 - 11.2018
- Company Overview: Project for Erricson and Jio
- Coordination of TDD/FDD/GSM Installation team in various location for the region Assam/NE
- Responsible for material transportation in various site
- Project implementation and service delivery
- Customer relationship management
- Team handling/Team management
- Site survey for tower installation
- Material count & daily report management.
Education
B.Tech - Electronics and communication
Regional Institute of Science and Technology
01.2017
12th Standard -
Rajdharbora Higher Secondary School
01.2011
10th Standard -
Rajdhar Bora Higher Secondary School
01.2008
Skills
- DWDM/CWDM/SDH
- Maintenance/Coordination
- Infrastructure maintenance & Troubleshooting
- Trouble ticket management
- Preventive maintenance
- Fiber cut issue resolution
- OTDR/LSPM
- Report management
- Team work/Team management
- Client Handling
Certification
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
Languages
ASSAMESE
HINDI
ENGLISH
Personal Information
Date of Birth: 03/12/92
Training
- 16-bit PIC Microcontroller Development & Applications, Brigosha Technologies Private Limited, IIT GUWAHATI, Regional Institute of Science and Technology, Meghalaya, 04/01/13 - 04/03/13
- Vocational Training in Basic Telecom Plus, Bharat Sanchar Nigam Limited, 07/28/14 - 08/08/14
- Industrial In Plant Training on Television Broadcasting System (Studio And Transmitter), Prasar Bharati Doordarshan Kendra, Guwahati, 01/20/14 - 01/26/14
- Cisco Certified Network Associate (CCNA 200-301), CISCO
Personal Traits
- Self confident, motivated, ability to learn fast.
- Have the ability to co-ordinate, motivate and lead a group or work independently & believe on team oriented output.
- Creative thinking capability.
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Sign:
Dated :
Place : Guwahati
Timeline
NOC Executive
Mukand System Network Pvt. Ltd.
01.2024 - Current
DWDM Engineer & Supervisor
STEELMAN TELECOM PVT LTD
11.2019 - 07.2022
NETWORK ENGINEER
TIPKAI ENTERPRISE
11.2018 - 09.2019
PROJECT COORDINATOR
COMM4 TELECOM PVT.LTD.
09.2017 - 11.2018
12th Standard -
Rajdharbora Higher Secondary School
10th Standard -
Rajdhar Bora Higher Secondary School
B.Tech - Electronics and communication
Regional Institute of Science and Technology
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