Senior UX Designer (5+ years), with demonstrated success in generating over $37 million in savings through scalable, automated customer workflows at Dell Technologies, and enhancing product visibility by 15-20% in the German market.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Process Manager-UX
Dell Technologies Inc.(eClerx)
08.2025 - Current
Domain: Technology, IT Solutions, Digital Transformation.
Standardized previously inconsistent user journeys by delivering research-backed flows, storyboards, and prototypes. Impact: eliminated rework, and accelerated cross-team collaboration.
Redesigned and automated Dell’s global customer communication portal. Impact: drove $37M+ in cost savings and removed major operational bottlenecks.
Built data-driven personas and empathy maps to correct misaligned feature decisions. Impact: reduced unnecessary development cycles and improved product relevance.
Established iterative UX reviews after each design ticket. Impact: prevented late-stage changes and kept releases on schedule.
Implemented Agile and Kanban workflows. Impact: increased design output and reduced delivery blockers across the team.
Skills: Figma, FigJam, Miro, Framer, Adobe CC, PlanView, Agentic AI, Google Analytics, SurveyMonkey, Microsoft Office.
PRODUCT DESIGNER
FindJobs
Heidelberg
04.2023 - 03.2024
Domain: Technology, HR, and Social Media.
Designed and launched the Find Jobs website end-to-end using a data-driven UX process (research, journey mapping, wireframes, prototypes, user interviews, and visual design). Impact: increased sales by 20% and delivered a high-conversion, user-centered hiring experience.
Built a platform that matches global talent with the right opportunities by working directly with the founder. Impact: improved job–talent alignment, and enhanced the overall recruitment funnel efficiency.
Implemented a data-driven UX strategy and conducted competitor design analysis for Singe’s mobile products. Impact: increased profile visibility by 15%, and strengthened product competitiveness.
Contributed to the creation of design guidelines using design thinking principles and GDPR compliance for social media assets and campaign visuals. Impact: improved brand consistency, safeguarded user privacy, and enhanced campaign quality.
Applied an engineering-focused design approach aligned with German precision standards. Impact: elevated product reliability, usability, and trust in the overall experience.
Optimized website UI/UX by enhancing landing pages through new user persona research. Impact: increased traffic by 20% (Google Analytics), and strengthened user engagement.
Focused on delivering improved education solutions through content design review and video script review. Impact: boosted platform usability, and supported higher learner conversion and retention.
Improved product designs through comprehensive qualitative market research and user feedback analysis. Impact: enhanced overall design quality by 25%, and strengthened user satisfaction across the ed-tech platform.
Managed design reviews, QA, and usability testing for a team of 7 designers. Impact: increased design accuracy, reduced defects, and ensured consistent delivery across multiple in-house products.
Collaborated closely with development teams to maintain design fidelity during handoff. Impact: reduced implementation gaps and accelerated development productivity.