Pranov P
Bengaluru
Summary
Dynamic Business Intelligence Analyst with proven success at Starmark Software, enhancing decision-making efficiency by 20% through advanced SQL and Power BI solutions. Adept at stakeholder engagement and process optimization, I deliver actionable insights and lead teams to achieve strategic goals in data governance and quality management.
Overview
12
12
years of professional experience
Work History
Sr Analyst - Business Intelligence Analyst
Starmark Software PVT LTD
Bengaluru
05.2022 - Current
- Over 8 years of hands-on experience in the U.S. healthcare industry, with a focus on Revenue Cycle Management (RCM), business process improvement, and cross-functional collaboration.
- Acted as a key liaison between stakeholders and technical teams, gathering requirements, analyzing operational gaps, and delivering data-backed insights to drive performance and revenue growth.
- Developed and implemented BI solutions using SQL, Advanced Excel, and Power BI, improving data visibility and enabling leadership to make informed decisions.
- Authored Business Requirement Documents (BRDs) and System Requirement Specifications (SRS) to support the successful delivery of data and process-driven projects.
- Conducted advanced SQL-based data extraction and analysis to monitor trends in claims, payments, denials, and productivity, leading to improved RCM outcomes.
- Identified inefficiencies within Quality Assurance and Production teams; designed and rolled out corrective strategies that enhanced workflow and reduced operational bottlenecks.
- Collaborated with stakeholders to create and enforce Standard Operating Procedures (SOPs), ensuring consistent practices across teams and departments.
- Defined and tracked data quality metrics using SQL validations, helping to maintain accuracy in healthcare data reporting and compliance.
- Led root cause analysis efforts to address recurring data and operational issues, implementing long-term resolutions that supported business continuity.
- Monitored denial trends and payment cycles, ensuring timely resolution, and contributing to reduced revenue leakage.
- Provided mentorship to junior analysts, and led team efforts in data analysis, documentation, and reporting to meet project deadlines and quality standards.
- Built and nurtured strong relationships with business partners and stakeholders, ensuring alignment of project outcomes with organizational objectives.
Quality Control Analyst - AR
Omega Healthcare Solutions PVT LTD
Bengaluru
09.2020 - 04.2022
- Managed and maintained accurate data for 30+ users, ensuring data integrity and consistency.
- Created automated workflows and reports, saving over 15 hours per week, and enhancing productivity.
- Conducted pre-call analysis and resolved discrepancies by liaising with internal teams and stakeholders.
- Developed visually engaging PowerPoint presentations to communicate insights to stakeholders effectively.
- Audited team outputs for accuracy, providing feedback to optimize performance, and ensure compliance.
- Collaborated with teams to streamline payment and denial management processes, improving resolution timelines.
- Supported the creation and maintenance of SOPs to ensure consistent operational practices.
- Identified and rectified project issues within deadlines, ensuring smooth workflows, and minimal disruptions.
- Acted as a team lead, mentoring new recruits, and facilitating knowledge sharing across teams.
- Partnered with stakeholders to monitor KPIs, and improve decision-making processes through actionable insights.
Sr - Specialist Provider Reimbursement
Logix Health PVT LTD
Bengaluru
02.2017 - 08.2020
- Authored comprehensive Business Requirement Documents (BRDs) and System Requirement Specifications (SRS) to guide development teams effectively.
- Acted as a primary liaison between stakeholders and technical teams, ensuring alignment on project goals.
- Analyzed agricultural and business datasets, delivering actionable insights for operational improvements.
- Partnered with teams to drive data remediation strategies, ensuring data quality and governance compliance.
- Conducted root cause analysis to address data discrepancies, implementing long-term corrective measures.
- Oversaw payment processes and managed denials, ensuring resolution within tight deadlines.
- Collaborated with stakeholders to create and implement Standard Operating Procedures (SOPs) for streamlined processes.
- Demonstrated critical thinking and problem-solving skills to resolve project issues efficiently and meet deadlines.
- Led a team of analysts, mentoring them on data analysis techniques and tools, while ensuring successful project delivery.
- Effectively managed stakeholder relationships to align project outcomes with business objectives.
Executive - AR
Omega Healthcare Solutions PVT LTD
Bengaluru
04.2014 - 02.2016
- Responsible for making calls to insurance companies to Follow-up on Pending claims
- Implemented team building activities to enhance positive working environments
Silver Associate
Ebiz.com PVT LTD
Bengaluru
01.2013 - 01.2014
- Identified and resolved issues, implementing improvements to enhance product features and benefits
- Reached out to potential clients to generate leads and establish longevity in relationships
- Studied competitors to incorporate innovative selling strategies
- Created engaging images, text and video content for social media, increasing product awareness and sales
Education
B.COM - Banking and Finance
Indian Academy Degree College
Bengaluru, KA03.2015
PUC - Computer Sciences And Information Technology
Hasanath Pre-University College
Bengaluru, KA03.2012
SSLC - General Studies
Subhas Memorial English School
Bengaluru, KA03.2010
Skills
- Data Analytics: SQL, Advanced Excel, Power BI, Snowflake, Data Governance, Data Cleaning
- Visualization: dashboard creation, KPI monitoring, ETL, and metadata management
- Collaboration: stakeholder engagement, communication, conflict resolution, team manager
- Optimization: workflow and process improvement, automation, trend analysis, strategic thinking, business intelligence
- Domain knowledge: US healthcare, HIPAA compliance, business process documentation, banking and finance, marketing
Timeline
Sr Analyst - Business Intelligence Analyst
Starmark Software PVT LTD
05.2022 - Current
Quality Control Analyst - AR
Omega Healthcare Solutions PVT LTD
09.2020 - 04.2022
Sr - Specialist Provider Reimbursement
Logix Health PVT LTD
02.2017 - 08.2020
Executive - AR
Omega Healthcare Solutions PVT LTD
04.2014 - 02.2016
Silver Associate
Ebiz.com PVT LTD
01.2013 - 01.2014
B.COM - Banking and Finance
Indian Academy Degree College
PUC - Computer Sciences And Information Technology
Hasanath Pre-University College
SSLC - General Studies
Subhas Memorial English School
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