PRANSHU NAGAR
Ghaziabad
Summary
Experienced Senior Software Engineer skilled at leading cross-functional teams. Remarkable relationship building, decision making and communication skills. Drives software process improvements that enable progressively increased team efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Software Engineer
Kigen India Pvt Ltd
Noida
05.2023 - Current
- Profile Development: Smart Cards profile and operating system development and testing.
- Client Issue Support: Addressing various customer queries and resolving the same.
- Giving technical knowledge training to new recruits in the organization.
Technical Consultant
Thales India
Noida
01.2022 - 04.2023
- Handling PAN INDIA VODAFONE and JIO RELIANCE ACCOUNT, working on various SIM-related requirements of the customers.
- Technical Responsibilities: Knowledge about profile requirement &
development, tools involved, files & applets involved, testing &
validation, supporting and implementing new requirements as per
customer's request, RAM and RFM tests, OTA operations tests and
support to customer, understanding SIM logs, working and exploring
more about LTE, 5G, MIM products, iSIM(Integrated SIM) and IoT. - Post Sales Responsibilities: End to end support from development of a product to its qualification, with the customer, to mass production, and deployment of the product in the market. This includes support to internal teams for processing the commercial orders, as well as support to customers in case of any queries, issues, or requirements.
Technical Consultant
Eastcompeace India Pvt Ltd
Noida
06.2017 - 10.2021
- Developed and implemented technical solutions for customer needs.
- Provided technical advice and guidance to customers on product use.
- Collating customer feedback on the delivered product and providing necessary inputs to the R&D team for further developments, meeting customer requirements.
Education
Bachelor's of Technology - Electronica And Communications Engineering
Dronacharya College of Engineering (AKTU)
Greater Noida07-2016
Physics Chemistry Math's
General Raj's School
New Delhi03-2010
Skills
- Technical Analysis
- Technical Support
- Team leadership abilities
- New employee mentoring
- Project Planning
- Product Development
- Testing and debugging
- Customer Support
Certification
- Certificate of Cloud Practitioner in AWS
- Introduction to business Analytics. (UDEMY).
- Certificate of Proficiency in Optical Fiber Communication from BSNL.
Timeline
Senior Software Engineer
Kigen India Pvt Ltd
05.2023 - Current
Technical Consultant
Thales India
01.2022 - 04.2023
Technical Consultant
Eastcompeace India Pvt Ltd
06.2017 - 10.2021
Bachelor's of Technology - Electronica And Communications Engineering
Dronacharya College of Engineering (AKTU)
Physics Chemistry Math's
General Raj's School
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