Accomplished State Lead at Reliance Retail Limited, adept in Operations Management and Team Management, I spearheaded a team to oversee 980 retail sites, achieving a significant reduction in service costs. Renowned for strategic planning and vendor management, my tenure is marked by enhancing operational efficiency and implementing sustainability initiatives, reflecting a strong problem-solving aptitude and adaptability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
State Lead (Facility Management)
Reliance Retail Limited
04.2018 - Current
Administering a team of 20 Area Managers, 4 commercial staffs and 2 MIS executives
Successfully looking after 980 retail sites and warehouses of Reliance Retail Limited in all over Jharkhand and Bihar
Manage work performed by over 32 vendors performing multiple levels of work
Negotiate contracts with vendors, resulting in a [X]% reduction in service costs while maintaining quality standards
Ensuring maintaining of KPI, planning the activities to get completed on a daily basis within strict time frame
Managing inventory accuracy through date rotation and robust cycle counting procedures while adhering to the required legislative procedures
Controlling of vendors activities, negotiations to get optimum cost for the work to be done
Ensuring control on commercial activities like payment of vendor on time, clearing of bills, GRN completion
Strictly adhering to 'first time right' principle in delivering on time services to business with 100% satisfaction level
Troubleshoot and diagnose issues with critical machinery and devices; identified electrical, control, hydraulic and pneumatic breakdowns
Conducting process audits & process reviews for ensuring strict adherence to the process parameters
Strictly following Health Safety and Environment norms at worksite
Deploying the accurate manpower management as per the requirement of work
Assuring the setting up of targets in line with available capacities, budget & planning
Implemented sustainability initiatives that reduced energy consumptions
Sr. Production Engineer
Worthington Pump India Limited (WPIL Ltd.)
02.2013 - 04.2018
Ensuring goods-in, replenishment picking, dispatch and administering that activities are completed on a daily basis
Managing inventory accuracy through date rotation and robust cycle counting procedures while adhering to the required legislative procedures
Increasing stock accuracy and reducing order shortages by improving goods-in and cycle counting processes
Ensuring high level of standards are met within minute tolerances, strict time schedules, effective costs and safety regulations
Drafting the flow chart for every individual material to be machined, for delivering the finished products within strict time deadlines
Supervising the in-house vendors and company workers
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
Performing day-to-day tasks necessary to execute responsibilities for the office and to provide assistance as required
Establishing an environment that provides high quality support for research & outreach functions
Monitoring the status of goals, objectives and plans for direct report
Implementing production plan with a view to ensure timely accomplishment of targets within the cost parameters
Education
MTech. - Mechanical Engineering
Haldia Institute of Technology
West Bengal, India
01-2012
BTech. - Mechanical Engineering
Saroj Mohan Institute of Technology
West Bengal, India
01-2010
12th -
Techno Model High School
West Bengal, India
01-2006
10th -
Nava Nalanda High School
West Bengal, India
01-2004
Skills
Operations Management
Health Safety and Environment
Vendor Management
Facility Management
Emergency response
Process Improvements
Critical Equipment Management
Team Management
Strategic Planning
Assurance on quality
Preventive maintenance
Project Management
HVAC systems
Electrical systems
Fire protection systems
Energy management
Asset management
Budgeting and cost control
Maintenance planning
Space planning
Equipment installation
Mechanical systems
Multitasking and prioritization
Stress tolerance
Problem-solving aptitude
Inventory management
Operational efficiency
Adaptability and flexibility
Billing and accounting support
Resource allocation
Certification
Organizational Thought Leadership
Conscious Leadership
Leading with Emotional Intelligence
Leadership Mindsets
Build Your Team’s Learning Agility
Keyhighlights
Awarded One time Grade promotion and one time Rank promotion within 4 years tenure at Reliance Retail Limited.
Handling a team of 26 potential professionals and 32 vendors successfully at state level.
Looking after nearly to 1000 sites (80 Lakhs Sq. Feet) successfully strictly adhering to KPI and HSE norms.
Awarded as the best 'Area Manager' twice in a single year.
Annual performance rating of A+ consistently for last 5 years.
Zero financial pendency of the supplying and service vendors in the state.
Awarded promotion at WPIL Ltd. To Sr. Production within 2 years.
Looked after 5 machine Shops, sand blasting, balancing of impellers, painting at WPIL Ltd.
Successfully administered 15 supervisors and more than 300 workers.