Prantika Ghosh

• Spearheaded domain training for various processes collaborated with teams to deliver change enablement through structured learning journeys.
• Enabled seamless integration of global methodologies by aligning India Change and L&D programs with Global frameworks.
• Facilitated learning programs for people managers to build leadership capabilities and coordinated firm-wide capability-building programs for fresh hires and laterals.
• Spearheaded the end-to-end change strategy for multiple transformation projects.
• Designed behavior-based manager training programs focused on Courage, Openness, and Ownership, aligning with the organization’s cultural priorities.
• Worked in cross-functional teams to manage delivery of high-volume, high-impact training.
• Partnered with cross-functional teams to co-create change roadmaps and readiness plans, ensuring timely adoption of new ways of working.
• Collaborated with business leaders to manage resistance and align leadership through curated communication and engagement plans.
• Supported HR transformation and talent development rollouts by creating scalable implementation plans across geographies.
• Facilitated leadership workshops, change network design, and end-user readiness for technology implementations.
• Contributed to the redesign of employee experience initiatives and leadership development programs.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.

• Led domain learning interventions and delivered change enablement for global clients through organizational design, learning strategy, and communication management.
• Crafted learning solutions and delivered tailored solutions for clients in various industries, addressing unique challenges and needs.
• Worked along with the Client Team to identify the solution approach and take it forward through the design, development, and delivery phases.
• Ensured project quality as per the project quality parameters and industry standards and the project meets all productivity targets as per the project plans.
• Understood the ERP training strategies; provide support during developing tools and templates for ERP training products.

1. Conducted change impact assessments and readiness diagnostics for tech-enabled business transformations, including SAP and SuccessFactors implementations.

2. Created digital-first learning journeys for clients in BFSI, Retail, and TMT, focusing on innovation adoption and behavioral change.

3. Supported the development of microsites and knowledge dashboards to manage transformation content and user engagement.

4. Created virtual enablement strategies and led cross-sector digital capability building programs.

5. Applied change management process and tools to create a strategy to support adoption of the changes required by a project.

6. Implemented training measurement frameworks to assess impact and suggested course corrections.

7. Carried out key project management tasks which included spearheading statement of work (SOW) assessment, project timelines, onsite client work sessions, program status reporting, resource management, and communication.

1. Designed, planned, and oversaw completion of learning and training material for SAP products to be used by SAP customers and partners.

3. Managed high-volume innovation-based learning content development.

4. Worked independently to transform learning content to SAP Knowledge Acceleration learning products.

5. Carried out detailed quality reviews on all content formats at different stages of production and reported operational issues to the team lead and ensure timely resolution.

6. Created curricula, research topics and conceptualized course format, subject matter and presentation.

1. Built learning solutions and learning design for clients.

2. Worked with Subject Matter Experts on technical training.

3. Created communication-based training incorporating media elements.

1. Designed and developed instructional material for customer training courses that support company technical products

2. Used learning principles to develop educational systems and materials, also the organization and functionality of learning systems.

3. Designed course materials and supported implementation.

4. Applied adult learning principles to ensure optimal engagement levels among diverse groups of learners.

1. Enhanced overall content quality by proofreading, editing, and revising articles for accuracy and clarity.

2. Maintained brand consistency by adhering to established style guides and editorial standards.

3. Communicated any content-related queries to the course writer; providing the course writer time and standards to review proofs; inputting final corrections.

4. Helped in content creation through co-ordination with the Instructional Designers.