Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Prapti Morye

Dombivli

Summary

Experienced Project Support Administrator/Project Management Officer with a strong track record in coordinating administrative tasks, managing budgets, facilitating team collaboration, and ensuring project delivery aligned with organizational standards and client expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Project Support Officer

Lloyds Register Marine & Offshore India LLP
Ghansoli, Navi Mumbai
01.2025 - Current
  • Coordinated administrative tasks to support timely and efficient project execution within defined scope.
  • Managed project support functions, ensuring effective communication and collaboration across teams.
  • Supervised resource allocation and monitored adherence to project timelines and deliverables.
  • Executed key responsibilities as a Project Support Administrator, including:
    Allocating team members and tasks in SAP ByDesign (ByD)
    Approving time entries and verifying job completion
    Managing cost allocations and project budgets
    Tracking deliverables and ensuring deadlines are met
    Initiating invoice requests and flagging potential scope variations
    Closing projects while confirming all deliverables are completed
    Supporting profitability reviews by providing accurate and timely project data
  • Acted as a primary liaison for internal stakeholders, ensuring prompt and effective issue resolution.
  • Ensured all activities adhered to global standards and processes, maintaining high quality and consistency.
  • Proactively escalated client feedback and took action to maintain a positive client experience.
  • Fostered a client-centric culture by prioritizing service quality and continuity.
  • Facilitated seamless handover of tasks between teams, ensuring clarity in roles through RACI framework.
  • Communicated transition points clearly to avoid task overlap and ensure accountability.

PMO Project Coordinator

LTIMINDTREE
Mahape
03.2022 - 01.2025
  • Responsible for overseeing all aspects of project planning, improvement, and implementation
  • Facilitated communication between stakeholders and Project Managers to ensure effective collaboration throughout the life cycle of each project.
  • Monitored compliance with established policies, procedures, and guidelines related to the PMO operations.
  • Conducted regular reviews with stakeholders to assess progress against milestones and objectives.
  • Reviewed project deliverables for quality assurance prior to submission or release.
  • Managed vendor relationships while ensuring timely delivery of services according to contractual agreements.
  • Participated in meetings with internal teams and external partners and clients as needed.
  • Maintained accurate records of all activities related to the PMO operations including documentation of changes made as necessary.
  • Prepared reports to track progress against budget and timeline objectives.
  • Collaborated with team members across departments on initiatives related to process improvements or cost savings opportunities within the PMO portfolio.
  • Developed and executed resource allocation plans to facilitate account expansion.
  • Generated reports summarizing key performance indicators relating to ongoing projects within the PMO portfolio.
  • Collaborated on the development of audit-based requirements
  • Developed and implemented project tracker or calendar to meet and maintain standards.

Sales Manager

Balaji Estate
Dombivli
09.2021 - 03.2022
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Established relationships with key clients, while maintaining existing customer base.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Implemented process changes to streamline sales department workflow.
  • Developed and implemented sales strategies to increase market share.

Customer Service Executive

Teleperformance Global Services
Thane
11.2020 - 03.2021
  • Tracked customer complaints and followed up to ensure resolution was achieved.
  • Monitored customer feedback regularly to identify areas for improvement in services offered.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Provided technical support when necessary to resolve complex problems.
  • Assisted customers with product returns or exchanges according to established guidelines.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.

Education

PGDM - Human Resources Management

Welingkar Institute of Management Studies
Mumbai
09-2023

Bachelor of Science - Information Technology

The SIA College of Higher Education
Dombivli
05-2019

Skills

  • Project Coordination
  • Administrative Support
  • Budget Management
  • Time & Resource Allocation
  • Stakeholder Communication
  • Invoice & Cost Management
  • Deliverable Tracking
  • Project Closure & Reporting
  • Client Relationship Management
  • RACI Framework Implementation
  • Cross-functional Team Collaboration
  • Process Improvement

Accomplishments

  • Honored by the team with the "HI Five Award" for the stunning performance.
  • Awarded the Badges with the Tittle "Team Player" & "Accountability Player"

Certification

  • Power BI - Business Intelligence Advance (Udemy)

Timeline

Project Support Officer

Lloyds Register Marine & Offshore India LLP
01.2025 - Current

PMO Project Coordinator

LTIMINDTREE
03.2022 - 01.2025

Sales Manager

Balaji Estate
09.2021 - 03.2022

Customer Service Executive

Teleperformance Global Services
11.2020 - 03.2021

PGDM - Human Resources Management

Welingkar Institute of Management Studies

Bachelor of Science - Information Technology

The SIA College of Higher Education

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Prapti Morye