Prasad Bhide

QuestionPro Offline App :

App Link https://appstoreconnect.apple.com/apps/1053409217/appstore/ios

• A robust offline-first survey application designed to sync with the server for fetching deployed surveys and collecting responses completely offline. Once an internet connection is established, all responses are seamlessly synced back to the server.
• Supports all major question types: Open-ended, single/multi-select, heat maps, image/file uploads, and more.
• Unique selling point: Device Audit, which ensures response authenticity by capturing front-camera images, recording audio interactions, and tracking location during survey completion to prevent fraudulent responses.
• Optimized for field agents, ensuring legitimate data collection from real respondents rather than bots.
• Designed product elements such as audio recognition for user input.
• Designed app element for Face-Detection, which can shows images carousel or video on the screen, and continuously search for face from front camera, once the camera detects face it starts the Survey for further use by the user.
• Other UI and functional elements to help improve the performance of the app.
• Worked with project managers, developers, quality assurance and customers to resolve technical issues.
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.

QuestionPro Communities App :

App Link https://appstoreconnect.apple.com/apps/1224590459/appstore/ios

• Communities mobile app is used mostly by the big research companies where they want to gather as much information from their user as possible.
• White labeled app architecture : We have created a infrastructure for the mobile app in such a way that if clients want to have their own branding for the mobile we can simply add certain properties to the new app and make minor modifications and we can have a brand new mobile app with client's branding all over the app.
• We have created a app infrastructure which will help the research communities to gather intel about their customer's likes/dislikes. We have features like online polls, surveys, push notifications, and everything is synced with the Admin portal on the website, all the Panel settings are synced every time user opens the mobile app.
• We have features like auto-logout , where if panel admin removes some user from the panel they will be automatically logged out from the mobile app.
• Location based surveys - This is the most used feature in the app, if admin wants to send a survey to the app user when they enter in a specified location they can simply add survey details to the portal and the app will continue to scan for location, once user enters in the specified location range it will send a notification to the user with survey link, once user clicks on the notification, app will navigate to survey screen where user can answer the survey. This feature is helpful for the communities/clients who wants to send surveys to user when they are some shopping malls where the clients have showcased their products and they can get feedback about the product right away.

Customer Experience SDK (iOS, Android, React Native)

• A cross-platform SDK for mobile feedback collection, enabling seamless integration into host applications via:
  Gradle for Android, XCFramework, CocoaPods, or Swift Package Manager for iOS
  React Native module for hybrid apps
• Simple integration via an exposed API, allowing host apps to effortlessly launch feedback surveys.
  

TryMata Mobile App (Native Android & iOS – Swift, Kotlin)

App Link

https://apps.apple.com/us/app/trymata-testing/id6466878964

• A usability testing app that allows users to test websites directly from their mobile devices.
  Users receive pre-test qualification questions before participating.
  Supports real-time bug/error reporting within the mobile app during testing.
  Includes post-test surveys for user feedback on the test experience.

CX On The Go

App Link

https://apps.apple.com/in/app/cx-on-the-go/id6449211338
Developed and maintained an admin-facing mobile app designed for store managers (e.g., grocery stores, restaurant chains) to manage customer feedback and issue resolution.
Implemented an AI-powered email automation feature that generates personalized responses to customer complaints, reducing manual effort for store managers.
Enabled store managers to customize AI-generated emails by adding extra content or formatting specific parts (e.g., bold highlights).
Improved operational efficiency by streamlining ticket resolution workflows, replacing manual email writing with intelligent automation.
Enhanced user experience by optimizing UI/UX for efficient ticket tracking and response management.

• Worked on 3 different android applications, primarily focusing on adding features on sprint basis, maintenance and resolving the issue by coordinating with QA team.
• Played major role in improving app functionality by clearly understanding client requests.
  Provided dedicated support and performed timely issue resolution to clients following successful app launch.
• Always established good relationship with client by providing timely updates, recommending best practices and latest trends in the Mobile app development world.