To get a job satisfaction with utilizing technical knowledge and professional experience, this will lead to Organization growth along with individual growth. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Customer-oriented General Manager with 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Sr. Manager Quality
Curtiss Wright - Williams India Pvt. Ltd.
05.2011 - Current
Promoted culture of continuous learning through regular workshops, seminars, and training sessions for staff.
Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Consistently met or exceeded annual performance targets set by senior leadership.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
Increased customer satisfaction with timely project deliveries and seamless communication.
Mentored junior staff members for skill development and career progression within organization.
Maintain COPQ well within limit for last 13 years.
Successfully launch LCE programs with no defect.
Contribute to increase in business by putting efforts to complete PPAP and SOP as per time line for OEM and inter company Customers
DGM Quality & NPD
PERFECT ENGG. PRODUCTS LTD
Handling new projects for Bajaj, MAN Diesel Germany, Tata Motors, G.E
Handling large volume project 5.5 Lack valves per month, Handling new RFQ’s, Feasibility study, APQP, PPAP for new customers as well as existing customer for new products, Preparation & follow & Maintain the project through MS project, Handling overseas customers (Customer complaints, Delivery urgencies, maintain new product delivery date) MR for TS 16949, Handling customer issues, Leading in internal improvement projects as well as Six sigma projects Customer communication (Indian, Overseas), Customer Audits, ISO audits, Internal & External Audits, Continuous improvement in quality at supplier end & in-house by upgrading the instruments, Supplier’s Capacity & Quality analysis, Maintaining the SPC, MSA on shop floor
Spearheaded continuous improvement initiatives within engineering department, encouraging culture of learning and growth among team members.
Drove cross-functional collaboration by fostering strong working relationships with colleagues in other departments, ensuring cohesive product development efforts from concept to completion.
Coordinated with regulatory agencies to ensure compliance with industry standards throughout NPD process.
Conducted root cause analysis on product defects to identify potential improvements in design or manufacturing processes.
Asst. Manager QA & NPD
INDO SCHOTTLE AUTO PARTS (PVT.) LTD.- 100% EOU
07.2002
Handle independently Borg Warner (Eaton-Sleeve & Spool) Project (Large Volume Project) from development & quality respect
APQP, PPAP for new development
SPC implementation on shop floor & Training given to supplier & sub-ordinate
Monthly & Daily rejection analysis
Customer communication, Customer compliant handling, customer specific requirements, Achieving goals within target given by seniors, Training given to subordinate about SPC, FMEA, PPAP, MSA, SCAR, Ten vendors developed by assessment and quality system auditing
Two big project which affect company business was successfully develop & PPAP done very effectively
Monitoring vendor quality & delivery rating, material reconciliation & follow up of material
Improving vendor rating by taking corrective actions, conducting quality system audit as per plan
Supplier Evaluation & Development, PPAP from suppliers, Monthly Quality & Delivery rating for supplier, Control & Maintain of CFT document
Programming & operating of CMM (Mitutoyo Make), Involvement in Development of New parts
Handling Separate project of Socket & Coupling, Tappet Assembly’s from Development to regular production TS implementation & execution
Customer related problem solving, Planning & execution
Contributing in CFT team to do work like APQP, PPAP, Control Plan, FMEA, Engineering related work
All TS related work, Maintain calibration record of all instrument In-house and out side calibration, in process inspection, audit Inspection, Daily rejection record
Gauge R &R & MSA study for all Instruments (Linearity, Stability, and Bias study)
Handle precision measuring instrument like TAYLOR HUBSON 265 Roundness tester, to check roundness, straightness, Concentricity, flatness, run out of job
KOSAKA make Roughness tester, DIGIMAR height measuring unit, Contracer CV 3000 to check various profiles of job & offset & radius, Handle the Online gauging (Baker Make), Profile Projector, air & electronic gauges.
In charge
ZEAL INDUSTRIES
03.1999 - 06.2002
To Purchase raw material as per customer order
Daily, monthly planning about raw material
Daily contact with customer
In process inspection on each machine
Maintain ISO document i.e
In process inspection report, Final Inspection report, maintain calibration record of each instrument.
Engineer
Efficient M/C ACCESSORIES PVT. LTD.
05.1998 - 02.1999
Company is engaged with precision parts for Mahindra & Mahindra, Telco.
Education
Diploma in Mechanical Engineering (DME), First class (66.70%) -
Govt. Polytechnic Collage
Nanded
01.1995 - 05.1998
Six sigma Black Belt -
CII
Pune
Skills
Problem Resolution
undefined
Current Encampment
PERFECT ENGG. PRODUCTS LTD, Head of quality & NPD, 09/2007, Present, Perfect is a ISO company located at Lonawala, 65km away from Pune having three plants with turnover near about 125Cr. projected upto175Cr. in year 07-08. Perfect involved in Manufacturing & Supply of Engine & Locomotive parts, Valve Seat, Valve Guide, Valves (From two wheeler engine to Marine Engines), Cylinder Head Assly. Major customers are GE Transportation System, Eaton, Central Railway, Eastern Railway, Mahindra & Mahindra Ltd., Tata Motors Ltd., Bajaj, John-Deere, MAN diesel Ltd.
Training Completed
Six Sigma Black Belt from CII
Personal Information
Total Experience: 13 Years as a head of Quality & New product development.
Current CTC: 8.60 Lacks
Passport Number: G1852116
Date of Birth: 07/02/1980
Marital Status: Married
Previous Encampments
INDO SCHOTTLE AUTO PARTS (PVT.) LTD.- 100% EOU, Asst. Manager QA & NPD, 07/2002, 08/2007, Indo Schottle is a TS company located near Piringut, 25km away from Pune having three plants in one location with turnover near about 80Cr. projected upto150Cr. in year 05-06. Indo Schottle involved in Manufacturing & Supply of Turbo Charger Parts like OSP, Bearing, and Fuel system parts like Tappet Assemblies (assembly of 12 parts) Coupling Assembly, Collates and Bushes. Major customers are Cummins USA, Borg Warner Transmission Sys, Eaton, Honeywell, Holset USA & UK, Mico, Bosch, Tata Holset, Telco., Involvement in New product Development, Saving with effectively by reducing the cost from vender with same quality., Handle independently Borg Warner (Eaton-Sleeve & Spool) Project (Large Volume Project) from development & quality respect. APQP, PPAP for new development. SPC implementation on shop floor & Training given to supplier & sub-ordinate. Monthly & Daily rejection analysis. Customer communication, Customer compliant handling, customer specific requirements, Achieving goals within target given by seniors, Training given to subordinate about SPC, FMEA, PPAP, MSA, SCAR, Ten vendors developed by assessment and quality system auditing. Two big project which affect the company business was successfully develop & PPAP done very effectively. Monitoring vendor quality & delivery rating, material reconciliation & follow up of material. Improving vendor rating by taking corrective actions, conducting quality system audit as per plan. Supplier Evaluation & Development, PPAP from suppliers, Monthly Quality & Delivery rating for supplier, Control & Maintain of CFT document. Programming & operating of CMM (Mitutoyo Make), Involvement in Development of New parts. Handling Separate project of Socket & Coupling, Tappet Assembly’s from Development to regular production TS implementation & execution. Customer related problem solving, Planning & execution. Contributing in CFT team to do the work like APQP, PPAP, Control Plan, FMEA, Engineering related work. All TS related work, Maintain calibration record of all instrument In-house and out side calibration, in process inspection, audit Inspection, Daily rejection record. Gauge R &R & MSA study for all Instruments (Linearity, Stability, and Bias study). Handle the precision measuring instrument like TAYLOR HUBSON 265 Roundness tester, to check the roundness, straightness, Concentricity, flatness, run out of job. KOSAKA make Roughness tester, DIGIMAR height measuring unit, Contracer CV 3000 to check various profiles of job & offset & radius, Handle the Online gauging (Baker Make), Profile Projector, air & electronic gauges., Attend Two Day Seminar on SPC & PPAP in CUMMINS IND. LTD., Training on MSA study., Internal auditor course from OMNEX., Awareness program for TS16949, Internal auditor for TS 16949
ZEAL INDUSTRIES, In charge, 03/1999, 06/2002, Zeal Industries is a Small Scale Industries involve in manufacturing & Supply of precision parts for Alfa Laval, PMT., To Purchase the raw material as per customer order., Daily, monthly planning about raw material., Daily contact with customer., In process inspection on each machine., Maintain ISO document i.e. in process inspection report, Final Inspection report, maintain the calibration record of each instrument.
Efficient M/C ACCESSORIES PVT. LTD., Engineer, 05/1998, 02/1999, The Company is located at the dahyari sinhagad road pune. The Company is engaged with precision parts for Mahindra & Mahindra, Telco.
Timeline
Sr. Manager Quality
Curtiss Wright - Williams India Pvt. Ltd.
05.2011 - Current
Asst. Manager QA & NPD
INDO SCHOTTLE AUTO PARTS (PVT.) LTD.- 100% EOU
07.2002
In charge
ZEAL INDUSTRIES
03.1999 - 06.2002
Engineer
Efficient M/C ACCESSORIES PVT. LTD.
05.1998 - 02.1999
Diploma in Mechanical Engineering (DME), First class (66.70%) -