Summary
Overview
Work History
Education
Skills
Accomplishments
Corequalification
Roles And Responsibilities
Personal Information
Sports
Languages
Hobbies and Interests
Timeline
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Prasad Gurav

Pune

Summary

To grow with the company where I can effectively contribute my sales skills as professional. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Associate Team Leader

Taurus BPO
01.2021 - 01.2023
  • Process working: Adhar housing finance sales (2021-22), Poonawalla house finance sales (2022-sept 23)

Team Leader

Trully Captial PVT.LTD.
11.2024
  • Business & Personal Loan
  • Middle 2 Months Finwizz fintech hiring me as MIS for data management.

MIS Executive

finwizz financial services pvt ltd
Pune
  • Maintained a database of customer information, including contact details, preferences and purchase histories.
  • Developed MIS reports to track customer service performance and identify areas for improvement.

Education

Bachelor of Computer Application (BCA) -

Regal College of Commerce

HSC -

Saraswati Vidyamandir Sanstha’s Sushila Bahudhani Junior College

SSC -

Bharti Vidyapith

Skills

  • Confident
  • Willingness to learn
  • Analytical
  • Management
  • Positive attitude
  • Operating System: Windows XP and above
  • MS-Office
  • Excel: Vlookup, Pivots & Formula
  • Master in Advance Excel (MIS): Data management, Data masters, formulated excel files
  • Team Management
  • Motivational Leadership
  • Quality Improvement
  • Key Performance Indicators
  • Leading Team Meetings
  • Work Planning and Prioritization
  • Issue Resolution
  • Evaluating Employee Work
  • Teamwork and Collaboration
  • Sales expertise
  • Call Center Operations

Accomplishments

Best PPT Presentation on Cyber Crime, Law & Ethics in class

Corequalification

Strong sales track record, Good motivational skills, Excellent supervisory abilities, Tracks and monitors calls, Initiates discipline when warranted, Completes all required paperwork and documentation

Roles And Responsibilities

Implementing the sales strategy, Running sales team meetings, mentoring and coaching, Analyzing individual team member performance and sales scorecards, Monitoring and motivating the team, Setting targets, objectives and key performance indicators (KPIs), Creating opportunities for advancement and development, Reporting to the leadership team

Personal Information

  • Total Experience: 5 years in Sales BPO sector. Starting in sales as an employee to Team Leader Level. I have best knowledge in Housing, Business & Personal loan dept. Leading a team of 8 to 30 members with increased customer satisfaction and sales. Utilized social media, email and web to notify people of sales promotions, events and product launches. Monitored sales team performance and provided constructive feedback. Led sales team to exceed quarterly sales goals. Reported sales data to upper management for review. Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information. Built strong team by recruiting and developing top sales talent. Forecasted sales to management and collaborated to build effective sales team. Supported stores conducting sales promotions and special events. Implemented new marketing initiatives to drive sales and improve overall performance. Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities. Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales. Constant attention to employee motivation, growth and work-life balance of employees with long-term employment in mind.
  • Date of Birth: 12/21/1995
  • Gender: Male

Sports

  • Cricket
  • High graphics computer games etc.

Languages

  • Marathi
  • English
  • Hindi

Hobbies and Interests

  • Web designing
  • Like to learn new Technologies etc.

Timeline

Team Leader

Trully Captial PVT.LTD.
11.2024

Associate Team Leader

Taurus BPO
01.2021 - 01.2023

MIS Executive

finwizz financial services pvt ltd

Bachelor of Computer Application (BCA) -

Regal College of Commerce

HSC -

Saraswati Vidyamandir Sanstha’s Sushila Bahudhani Junior College

SSC -

Bharti Vidyapith
Prasad Gurav