Summary
Overview
Work History
Education
Skills
Other Experiences
Timeline
Generic
Prasad Kadam

Prasad Kadam

Hospitality Operations Specialist
Sharjah

Summary

Seasoned and results-oriented hospitality professional with over 10 years of progressive experience in restaurant and hotel operations. Demonstrates proven expertise in team leadership, customer experience enhancement, service excellence, and operational efficiency. Strong background in managing diverse teams across multicultural environments in the UAE, Thailand, and India. Seeking a dynamic role in restaurant or hotel management to leverage my strategic and customer-centric approach.

Overview

12
12
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Restaurant Manager

The Tandoor Box
02.2025 - 04.2025
  • Directed daily restaurant operations, including staff scheduling, vendor coordination, and service oversight.
  • Supervised both front- and back-of-house teams to ensure seamless service and operational efficiency.
  • Maintained high standards for food quality, presentation, and adherence to brand identity.
  • Enhanced order turnaround time through workflow optimization and revised service protocols.
  • Executed cost-control strategies, significantly reducing waste and enhancing profit margins.
  • Administered cash handling, POS reconciliation, and end-of-day financial reporting with precision.
  • Conducted regular team briefings and performance evaluations to promote development and accountability.
  • Addressed customer feedback with professionalism, resulting in improved customer retention.
  • Collaborated with marketing to implement promotional events and special menu initiatives.
  • Ensured full compliance with UAE’s food safety, hygiene, and labor law regulations.

Restaurant supervisor

Kulcha King Restaurant
12.2021 - 12.2024
  • Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
  • Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
  • Ensured exceptional health and safety standards by closely monitoring restaurant operations.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Promoting The Restaurant
  • Managing the Finances
  • Developing Business Strategy
  • Supervising Employees
  • Observing the preparation and serving of food.
  • Administering payroll.
  • Actioned and resolved guest feedback to boost service quality.
  • Hired and trained all new employees, whilst also demonstrating the best methods for servicing clients and guests.
  • Inspected rooms and reception areas to achieve pristine presentation and cleanliness.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Made sure that guest complaints were handled in the most effective manner possible and that complimentary services were offered to maintain high guest satisfaction rates.
  • Prioritized guests' needs, elevated overall satisfaction levels.

Partnership director

Namaste Thai
07.2019 - 03.2020

• Promoting The Restaurant
• Managing the Finances
• Developing Business Strategy
• Supervising Employees
• Observing the preparation and serving of food.
• Administrating Payroll

Hotel manager

OYO Rooms
03.2019 - 05.2019
  • Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
  • Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
  • Ensured exceptional health and safety standards by closely monitoring restaurant operations.
  • Protected brand image with exceptional restaurant presentation and maintenance.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Restaurant Incharge

Kulcha King Restaurant
02.2017 - 11.2018
  • Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
  • Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
  • Ensured exceptional health and safety standards by closely monitoring restaurant operations.
  • Protected brand image with exceptional restaurant presentation and maintenance.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Waiter

India Palace Restaurant
09.2013 - 07.2015
  • Served high volumes of guests in fast-paced service environments with
    exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying
    restaurant management of concerns.
  • Served meals and drinks with professionalism and skill, maintaining
    high presentation and quality standards.
  • Assisted customers with menu selection, offering knowledge of current
    special dishes and personal recommendations to build rapport.

Education

B.Sc - Hospitality and Hotel Administration

Hospitality Institute Of Hotel Management
02.2017 - 11.2018

Intermediate - undefined

Gokhale College Of Science And Commerce

Skills

Restaurant Operations & Supervision

Other Experiences

  • Industrial Exposure Training, ITC Grand Central - The Luxury Hotel
  • Outdoor Catering, Goa, Various Catering Groups And Five Star Hotels

Timeline

Restaurant Manager

The Tandoor Box
02.2025 - 04.2025

Restaurant supervisor

Kulcha King Restaurant
12.2021 - 12.2024

Partnership director

Namaste Thai
07.2019 - 03.2020

Hotel manager

OYO Rooms
03.2019 - 05.2019

Restaurant Incharge

Kulcha King Restaurant
02.2017 - 11.2018

B.Sc - Hospitality and Hotel Administration

Hospitality Institute Of Hotel Management
02.2017 - 11.2018

Waiter

India Palace Restaurant
09.2013 - 07.2015

Intermediate - undefined

Gokhale College Of Science And Commerce
Prasad KadamHospitality Operations Specialist