A results-driven Project Manager with over 17 years of demonstrated success
Orchestrated successful delivery of multi-million-dollar global software projects across diverse technical platforms, ensuring faultless execution and client satisfaction.
Spearheaded end-to-end management of major RFPs and RFQs, driving successful pre-sales activities for clients in India, Europe, and North America.
Pioneered innovation, automation, and transformation initiatives, leading major client transformation journeys and implementing automation processes through Continuous Service Improvement Programs, resulting in over $1 million per annum savings for the account.
Demonstrated expertise in project planning, tracking, execution and resource balancing, with proficiency in team management activities including task allocation, project progress monitoring and effective communication with program/project stakeholders.
Directed the Integration Technology Platform (TIBCO) for North America India Group, overseeing a team of 60+ members and ensuring seamless integration solutions.
Leveraged strong technical understanding and expertise in Integration Technologies, proficiently managing projects across practices such as TIBCO, webMethods, EDI, Dell Boomi, BizTalk, among others, to drive successful project outcomes.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Natwest
Bengaluru, India
09.2023 - Current
Spearheaded compliance efforts with ISO regulations within Transaction Monitoring Platform applications, ensuring adherence to regulatory standards and mitigating financial crime risks effectively.
Directed end-to-end project management activities, from precise scope definition to meticulous effort estimation, development of comprehensive project roadmaps for each sprint and diligent progress tracking, ensuring seamless project execution aligned with regulatory requirements.
Skillfully managed RAIDS (Risks, Assumptions, Issues, Dependencies, and Solutions), fostering proactive engagement with key stakeholders to facilitate timely resolution and closure, thereby enhancing project resilience and regulatory compliance.
Provided diligent oversight of Finance Governance, including accurate budget forecasting and proactive measures to maintain minimal variance against budgeted forecast, ensuring optimal financial management in alignment with project objectives and regulatory mandates.
Cultivated collaborative relationships with vendors, overseeing consolidation of Statement of Work (SOW) and proficiently managing vendor relationships, including efficient query resolution, to uphold project quality standards and regulatory compliance.
Senior Manager/Delivery Lead
Capgemini India Pvt Ltd.
Bengaluru, India
11.2014 - 09.2023
Managing development, implementation, delivery and support of some of the large and most complex applications based on Integration Technologies viz TIBCO, IBM Sterling Integrator, webMethods that spanned across multiple releases for a leading TV Media & Entertainment company in USA
Instrumental in reducing the TIBCO license suite by nearly 50% by redesigning the server landscape
Diversified Team Management - Oversaw a team of 25 employees generating over $2 million in revenue, leading to heightened productivity and enhanced customer service. Teams were distributed across various geographies including the USA, India, and UK
Managed both development project and 24/7 shift project, ensuring adherence to ITSM principles, with team members dispersed across multiple geographies and Service Lines/Towers
Revenue Increase/Contribution Margin - Orchestrated and implemented a strategic plan that yielded a 5% revenue growth within a one-year period. Simultaneously optimized team structure through pyramid rationalization, ensuring the quality of deliverables remained uncompromised
Utilizing a strong acumen for automation and process mining, streamlined repetitive tasks, reducing turnaround time by 15%, particularly in support activities
OTACE/Trainings - Established and executed a customer-centric culture, culminating in an impressive increase of over 50% in customer satisfaction ratings. Additionally, devised a training model to cultivate a technology-agnostic support team
Stakeholder Management - Collaborated with various stakeholders including market units, cross-functional development teams (both agile and non-agile) throughout the project life cycle. Ensured comprehensive communication of progress, issues, impediments, and outcomes to all stakeholders involved.
North America TIBCO Middleware Platform Lead
Capgemini India Pvt Ltd.
Bengaluru, India
01.2022 - 09.2023
Collaborated with diverse clients on new pursuits and proposals. Led the presales team for RFPs and RFQs across various customers. Instrumental in transitioning a major Energy Utilities domain project into a contract.
Managed a cohort of over 70 campus graduates undergoing training in Integration technologies.
Acted as a primary contact for new proposals and client escalations within the Integration platform (TIBCO), overseeing a team of 60+ TIBCO associates.
Played a pivotal role in driving TIBCO Certification for over 100 associates, achieving over 250 certifications in a single day, resulting in cost savings of $30K.
Mentored, coached and sponsored more than 10 associates to pursue Engagement Manager and Architect certifications sponsored by Capgemini University.
Technical Lead/Architect
Capgemini India Pvt Ltd.
Vancouver
06.2010 - 10.2014
BCHydro (Vancouver, Canada):
Engaged in the entire project lifecycle, undertaking roles spanning from architecture, design, to infrastructure administration.
During a two-year on-site tenure in Vancouver, Canada, served as a technical architect and TIBCO Administrator, contributing to the data center migration of ESB components.
Designed and implemented Complex Events Processing for the BC Hydro client while working on-site.
Architected a solution for an automated ticketing system for Smart Metering Network operations using TIBCO Business Event Rule Based Engine.
Environment: TIBCO ESB, Linux, TIBCO Business Event Rule Based Engine.
TIBCO Sr Developer
Mphasis an HP company
Bengaluru, India
09.2008 - 06.2010
Held the position of Senior TIBCO Developer for the Medpro account, leveraging TIBCO and Java technologies.
Played a pivotal role in migrating TIBCO code from legacy Business Works (BW 5.4) to ActiveMatrix BusinessWorks (AMX BW 5.6).
Middleware Developer
Capgemini Private Limited
Bengaluru, India
07.2006 - 09.2008
Received comprehensive training in ETL and EAI - TIBCO and DataStage technologies.
Gained hands-on experience as a middleware developer, specializing in TIBCO(EAI) and IBM DataStage technologies(ETL), while working with a prominent retail client.
Migrated several DataStage integrations to TIBCO integrations, optimizing processes and enhancing system efficiency.