Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Prasad Muthudoss

Bengaluru City

Summary

Dynamic Technical Program Manager with a proven track record at Oracle, excelling in Agile program execution and stakeholder management. Spearheaded initiatives that enhanced on-time delivery by 35%, while fostering cross-team collaboration. Proficient in JIRA management and committed to continuous process improvements, ensuring alignment with organizational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Technical Program Manager

Oracle
Bengaluru
01.2024 - Current
  • Led cross-functional global teams to execute technical projects within Agile frameworks.
  • Drove program delivery while aligning stakeholder expectations across complex IT ecosystems.
  • Facilitated daily Scrum calls with engineering teams to track progress and remove blockers.
  • Delivered concise, data-driven weekly updates to senior leadership, highlighting risks and mitigation strategies.
  • Created a custom 'Risk' issue type in JIRA to efficiently track and prioritize program risks.
  • Designed a standardized internal release process, reducing deployment errors and enhancing stability.
  • Developed sprint metrics dashboards to measure team performance, ensuring timely deliverables.
  • Enhanced on-time delivery through structured tracking mechanisms and improved cross-functional communication.
  • Coordinated resources across teams to resolve issues and execute projects efficiently.
  • Organized and facilitated meetings with stakeholders to review project status and progress.
  • Created user stories, acceptance criteria, test cases in collaboration with product management team members.

Program Release Manager

Rakuten Symphony
03.2022 - 01.2024
  • Manage the product roadmap for 4G eNodeB and 5G gNodeB, including feature prioritization, backlog management, and release planning.
  • Collaborate with cross-functional teams to ensure the product meets customer needs and regulatory requirements.
  • Work with customers to gather feedback and incorporate it into the product development process.
  • Define user stories, acceptance criteria, and test cases for new features and enhancements.
  • Work with sales and marketing teams to create product messaging and go-to-market strategies.
  • Managing the release schedule for RMI and 1&1 customer including defining the release milestones and ensuring that they are met.
  • Participate in CAB meetings for RMI & 1&1 to discuss release scope and/or roadblocks.
  • Responsible for communicating with stakeholders, such as senior management, Product managers, and other teams, to ensure that everyone is aware of the release status and any issues that arise.

Release Manager

BORN Group
01.2021 - 03.2022
  • Defined Change Control Process & Setup Release process for new Line of Businesses, Facilitated, Managed and Maintained Pre-CAB meetings for the division.
  • Accountable For yearly Release and Change planning for multiple line of business.
  • Assist in managing projects and interdependencies to ensure milestone adherence to ensure the integrity of the release can be measured.
  • Provided risk analysis on major implementations and 'pushed back' when risk levels were exceeded.
  • Conduct Triage & Blocker call.
  • Worked along with Jira Admin to suggest & improve the Jira workflow.
  • Created Branching stategory.

Release Manager

Cognizant
Bengaluru
12.2016 - 07.2020
  • Enable CI/CD framework, continuous monitoring for the micro service applications.
  • Liaising with governing bodies, delivery project executive(s) & project teams through checkpoint calls to review the planning, scheduling & overall implementation related to knowledge transfer, migrations & milestones to be achieved to bring account to a stable state.
  • Design SLAs within the organization and develop methodologies to efficiently track and monitor the SLAs.
  • Meeting project objectives by monitoring & measuring progress and taking corrective action, when necessary, in line with the standard methodology defined by the Project Management Office.
  • Automated the build, deployment. Jenkins pipeline creation using groovy script for build, Docker image creation stages/tasks.
  • Facilitate periodic synchronization meetings.
  • Preparing Release status reports for the program and presenting to upper management.
  • Ensuring DR setup is regularly updated & is in sync with the production site.
  • Responsible for deploying the microservice using Spinnaker tool.
  • Lead and manage L1 & L2 technical Application Support team ensuring all incident tickets raised are resolved within signed SLA management.
  • Worked closely with cross functional onshore and offshore DevOps & Site Reality Team for speedy resolutions.
  • Creating & updating documents in the existing Knowledge Base Repository to include findings & quick-fix solutions for repeated incidents.
  • Liaising with Technology SME Teams to perform RCA & CAPA on unresolved issues.
  • Reduction of Incidents by 35% YOY based on proactive trend analysis / problem management.

Release Manager

Tata Consultancy Services
Bengaluru
02.2011 - 12.2016
  • Responsible Site coordinated acts as single point of contact (SPOC) for both the offshore as well as onsite team. Managing the client expectations, be it technical or communication and explaining them to the offshore team.
  • Develop and maintain scorecards. Work with business partners to track and report benefits and impact of the program and disseminate success stories.
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Prepared Produce Deployment, Run Books and Implementation Plans.
  • Responsible for sharing the Weekly Release Reporting.
  • Work with release engineers to understand impacts of branches and code merges.
  • Continually work towards making improvements in the release process.
  • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
  • Participate in CAB meetings to discuss release scope and/or roadblocks.
  • Maintains a release repository in wiki and manages key information such as build and release procedures, dependencies, and notification lists.
  • Work closely with team to support resources through their respective life-cycles.
  • As a Release Manager, My Role includes and not limited to ensure that the documented policy, process and procedures are followed in an effective and efficient manner to meet the committed deliverables for our vendor project's releases over the year., In addition, I also closely work and monitor the scheduled projects along with the project managers to ensure that their projects are planned effectively and efficiently in accordance with ecommerce.

Product Engineer

AkaaRa Consulting
04.2009 - 01.2011
  • Develop, maintain and support application programs for administrative, Web and mobile systems using Java and related tools &component.
  • Responsible for C# Development.

Software Engineer

Perot Systems Corp
Bengaluru
04.2007 - 04.2009
  • Work with other C# developers to maintain consistency and continuously improve development processes and standards.
  • Responsible for XSLT & XML.

Education

Bachelor of Engineering - BE - Computer Science

Manonmaniam Sundaranar University

Skills

Cloud program management

Cloud deployment and automation
  • Oracle Cloud Infrastructure expertise
  • Agile and SAFe execution
  • Stakeholder and risk management
  • Release and change management
  • Program delivery (cloud/on-prem)
  • Cross-team collaboration
  • Communication and escalation handling
  • SAFe 45 knowledge
  • Scrum team facilitation
  • JIRA management
  • OCI proficiency
  • Program delivery strategies
  • Release planning techniques
  • Project planning skills
  • Process improvement initiatives

Accomplishments

  • Risk Management Champion
    For creating and implementing a scalable risk management framework within JIRA, significantly improving proactive risk closure rates
  • Program Excellence Award"
    For delivering high-impact healthcare programs on time with improved team velocity and risk management

Certification

  • ITSM ,ITIL , SAFE Agile

Timeline

Technical Program Manager

Oracle
01.2024 - Current

Program Release Manager

Rakuten Symphony
03.2022 - 01.2024

Release Manager

BORN Group
01.2021 - 03.2022

Release Manager

Cognizant
12.2016 - 07.2020

Release Manager

Tata Consultancy Services
02.2011 - 12.2016

Product Engineer

AkaaRa Consulting
04.2009 - 01.2011

Software Engineer

Perot Systems Corp
04.2007 - 04.2009

Bachelor of Engineering - BE - Computer Science

Manonmaniam Sundaranar University

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Prasad Muthudoss