Prasad Pagidipogu

Dynamic AVP Lead Analyst with a proven track record at BA Continuum India Pvt Ltd, excelling in financial reporting and stakeholder collaboration. Successfully implemented strategies that enhanced revenue and streamlined processes, showcasing strong analytical thinking and leadership proficiency. Committed to delivering results and fostering team success in fast-paced environments.

Experience of over eighteen years in Operations, Business Management, Finance Management, Corporate Forecast, Risk Management, People Management and Process trainer at BA Continuum Solutions Pvt. Ltd, a fully owned Subsidiary of Bank of America N.A. I have widespread experience in planning, coordinating, executing, monitoring and closing projects and am a keen strategist with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of business and improved service / delivery performance. Apart from being a profound communicator with honed interpersonal skills, I am valued for my pleasant and accommodative nature plus the commitment & dedication I put into my work to achieve desirable results. I look forward to a stimulating position in a supportive team where I can continue to exercise and develop my skills.

Core Technology Infrastructure, Chief Operating Office, Currently working as the Business support manager for Enterprise Cloud platform, supporting Delivery Head as part CTI org which has a HC of 250+ employees across GBS India. Primary role involves Invoicing, BCP support during Covid 19, Space Management SPOC. Additionally have responsibility of GBS Tech Projects implementation for CTI, Adhoc reporting, Hiring governance etc. Part of the core group to plan, execute and implement events such as Monthly Manager Listening Sessions and CTI All Hands., Assist with medium- to long-term financial and resource planning, managing forecast, Monthly Invoicing - Updating the billing information for all the employees under the GDL vertical, Budget and Financial planning for the year, R&R Budget: Closely monitored and ensured the budget is utilized within specified limits and not over utilized., Forecast VS Actuals – Monitor positions for each leader to ensure the hiring tasks are met in order to keep variance < 1%, Streamlining hiring process internally – Ensured due diligence of verifying forecast in proceeding with net new positions, Ensure end to end onboarding of new hire/joiners, Weekly tracking and reporting of HC variance, Best Practice implementation – Fast Facts (Weekly edition to GDL covering critical reports), Key role in automations, Covid 19 BCP Support - SPOC for Delivery Heads, Assets Management for Work from home posture and BCP requirements, Representing larger organization in strategy and operations forums, Liaising with various support teams on the ground (Tech., transport, etc.,), Asset to resource mapping compliance management, Critical Employee support – Ensuring critical employee coverage from tech perspective, Hiring & Org Metrics: Governance of New addition of resources, End to Hiring reporting and governance to meet forecasted requirements, Internal mobility tracking and reporting, Operational: Employee Shift data collation and reporting, Night shift/Female Employee recon, Miscellaneous: Exception management for Technology, Risk, Finance etc., Liaising with Support Partners (Risk – GBCR & BCMR, Operational Excellence & migrations), End to End execution of logistics for all Hands Meeting and Leadership Strategy Meeting, Work collaboratively with multiple stakeholders such Learning, Staffing, HR, Finance, Transport, Facilities, Technology, Security and BCMR & build relationships

Finance, Invoicing (LOB billing), Responsible for FTE billing and asset tax invoicing, Responsible for Invoicing for India & other offshore locations of Bank of America., Preparing MIS like unbilled analysis, CFO dashboard, Seat Utilization report and other Reports for all the offshore locations., Work with Operations & Technology SPOC to get the FTE Billing month on month, educating them about the Invoicing tool and solving functional and system related queries or issues., Coordinating with Controller ship team on the Reimbursable data, Work with Pricing team for billing rates & Migration team for SOW (Statement of Work) updations., Work with Line of Business counterparts or other verticals of the Finance team in resolving queries and providing clarification., Ensure timely & accurate Invoicing to Line of Business., Functional testing of enhancements (both reporting and other functionality) of the Invoicing tool used by BACI and preparation of test cases wherever required., Helping new members of the team with knowledge about the Invoicing & Pricing process so that they can come up the learning curve quickly., Review of Tax invoices for scrap, sale of old car etc., Review of GSTR – 1 report on monthly basis & 3B report for all locations, Co-coordinating for audits requirements, Co-ordinate with E&Y for clarifications, Prepare and circulate monthly calendars for the closure of GSTR-1, Ensure accurate and timely closure of tax invoices., Developed IMS Tool for LOB Chargeback which is used for billing across locations, Streamlined Dallas billing process, Played a key role in CostaRica & Mexico billing, Received many awards from internal & external stake holders, Created ARIS process maps for both Export & Tax invoicing process

Data Processing Analyst, Worked on scanned images which are called as LDD (Logical Document Determination). Assisting the attorneys by providing the information of the author, recipients and cc etc. in the application called Summation.

• Well planned and executed various LOB visits and awarded
• Automation: Hiring tracker created for the complete control and monitoring of the roles/HC
• Been part of core planning and execution group to conduct events at org level
• Monthly Manager Listening sessions
• DH wise All Hands

• Master of Business administration (Distance), Acharya Nagarjuna University, Guntur
• B. Com, KBN College, Vijayawada

• Father's Name: P Israel
• Date of Birth: 01/15/86
• Nationality: Indian

• Scrum Master Certification