Prasad Panda

Job Profile:

• Contribute to penetration of liabilities business in Rural markets through lead generations, account penetration and relationship deepening as per needs of customer.
• Ensure maintenance of Average Monthly Balance of Relationship of customers mapped to the incumbent.
• Deepen the relationship with existing customers of the branch.
• Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)
• Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)
• Ensuring account usage & constantly maintaining health of account.
• Ensure superior customer service to capture larger wallet share of population.
• Execute resolution of customer queries and issues.
• Recommend process changes in order to improve service efficiency and quality across the branch network.
• Provide support for implementation of livelihood advancement and community development initiatives.

• Job Profile:
• Help customers open and manage their bank accounts and finances
• Advise clients on financial services and resolve issues
• Reach out to prospective customers to sell our services
• Advise customers on bank services for their needs (e.g. loans and credit cards)
• Manage customer bank accounts; open, close and oversee transactions
• Resolve issues with banking services and accounts
• Refer clients to inhouse financial experts, as needed
• Reach out to potential customers to generate new business
• Present financial products and services to existing and prospective customers

Job Profile:

● Process transactions efficiently and accurately while maintaining high service standards

● Handle customer queries and provide appropriate solutions

● Engage with customers and generate revenue by promoting and cross-selling retail banking

and third-party products.

● Manage relationships with mapped customers to increase the depth of existing

relationships.

● Achieve sales targets as assigned by the organization on a monthly basis.

● Comply with KYC/SEBI rules, regulations, and legislation governing the bank.

Job Profile:

● Handling open market point of channel and Branch banking.

● Maintaining relationship with the existing customer through Cold calling or email.

● Maintaining MIS for the business.

● Verify the documents for process the application.

● Work on decline data base.

● Work on corporate activity to grow up the business .

● Visit the customer place for the product presentation to convince the customer.

● Achieve the target on core product like CREDIT CARD, CASA, INSURANCE, FIXED DEPOSIT

etc..

● Data calling.

Job Profile:

● Handling open market channel with the customers for the company.

● Maintaining penetration rate of credit cards for the business.

● Maintaining relationships with existing and new customers.

● Acquiring new customers for the business growth.

● Business growth through corporate activity.

• Led cross-functional teams to develop and implement strategic initiatives that enhanced operational efficiency.
• Analyzed market trends to inform decision-making and optimize business strategies for growth.
• Developed comprehensive reports to communicate performance metrics and drive accountability across departments.
• Collaborated with senior leadership to align organizational goals with actionable plans for resource allocation.
• Mentored junior staff members, fostering professional development and enhancing team productivity.