Hi, I’m
Prasad Rane
IT Business Analyst | Application Support Executive
Thane
Summary
Proven Business Analyst with a track record of enhancing business processes and boosting user satisfaction at Nuvama Group. Expert in requirements gathering and stakeholder management, I've successfully implemented solutions that improved project outcomes. Collaborative approach and problem-solving skills have consistently driven positive changes, demonstrating a commitment to excellence and efficiency.
Overview
3
years of professional experience
3
years of post-secondary education
3
Languages
Work History
Nuvama Group (Client Site)Mumbai
Business Analyst
09.2023 - Current
Job overview
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Interacted with internal Users to understand business needs and translate into requirements and project scope.
- Boosted user satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Newel Technologies Pvt LimThane
Software Engineer
08.2021 - Current
Job overview
- Collaborated with clients to define solution requirements.
- Collaborated with cross-functional teams to deliver high-quality software products on schedule.
- Established efficient communication channels within team, leading to better collaboration among members during project development phases.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
- Inspected equipment, assessed functionality, and optimized controls.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Maintained existing software systems by identifying and correcting software defects.
Edelweiss Financial ServicesMumbai
Application Support Executive
01.2022 - 09.2023
Job overview
- Developed and maintained comprehensive documentation for application support procedures, ensuring consistency across team.
- Maintained strong relationships with key stakeholders, fostering open communication channels for better collaboration.
- Streamlined support processes for increased efficiency and improved customer satisfaction.
- Reduced downtime with proactive monitoring of application health and prompt issue resolution.
- Managed escalated support cases, addressing complex issues with effective problem-solving skills.
- Helped streamline repair processes and update procedures for support action consistency.
Education
Duke Corporate Education.India
Post Graduation Diploma from Product Management
05.2024 - Current
Birla College of Art, Commerce And Science KalyanKalyan, India
Bachelor of Science from Chemistry
08.2012 - 10.2015
Skills
Requirements Gathering
Accomplishments
Certified in business analysis with a focus on data-driven decision making, process improvement, and stakeholder engagement. Skilled in requirements gathering, data analysis, and project management, with a proven track record of delivering actionable insights and successful project outcomes.
Timeline
Duke Corporate Education.
Post Graduation Diploma from Product Management
05.2024 - Current
Business Analyst
Nuvama Group (Client Site)
09.2023 - Current
Application Support Executive
Edelweiss Financial Services
01.2022 - 09.2023
Software Engineer
Newel Technologies Pvt Lim
08.2021 - Current
Birla College of Art, Commerce And Science Kalyan
Bachelor of Science from Chemistry
08.2012 - 10.2015
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