Prasad Seelam
Hyderabad,Telangana
Summary
Results-driven DevOps Technical Lead with over 10 years of experience in DevOps, cloud infrastructure, and software development. Demonstrated expertise in automating CI/CD pipelines, containerization, Infrastructure as Code (IaC), and utilizing cloud platforms such as AWS and Azure. Proficient in Kubernetes orchestration, system scalability, and robust security measures. Skilled in leading cross-functional teams to optimize software delivery and enhance system performance and reliability.
Overview
10
10
years of professional experience
Work History
DevOps Technical Lead
Qualizeal India LLP
02.2024 - Current
- Acted as primary contact for DevOps strategy and implementation for QMentis AI project
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Designed and managed CI/CD pipelines using Jenkins, GitHub, and SonarQube for automated deployments
- Provisioned cloud infrastructure with Terraform and managed configurations using Ansible
- Deployed and scaled applications with Kubernetes, ensuring high availability and performance
- Implemented monitoring solutions with AWS CloudWatch, Prometheus, and ELK Stack
- Enforced security practices including secrets management and vulnerability assessments
- Optimized AWS infrastructure for cost efficiency and auto-scaling capabilities
- Supported cross-functional teams with pipeline troubleshooting and system enhancements
- Conducted root cause analysis (RCA) for production incidents and delivered permanent solutions
- Championed GitOps and IaC practices to streamline automation processes
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
Customer Reliability Engineer
Informatica
08.2021 - 02.2024
- Managed 100+ customer environments for Hosted Master Data Management (HMDM) on AWS
- Provisioned AWS resources (VPC, EC2, S3, RDS, ALB) using Terraform and enabled auto-scaling
- Administered IAM roles and policies for secure cloud access control
- Built and deployed applications using Git, GitHub, Jenkins, and CI/CD pipelines
- Provided technical support for server maintenance, code migrations, and configurations
- Monitored database refresh and data load processes in production environments
- Led incident resolution using Salesforce and Jira, coordinating with R&D teams
- Delivered customer troubleshooting and knowledge-sharing sessions via Zoom and WebEx
Tech Support Engineer
Access Automation Pvt Ltd
11.2019 - 08.2021
- Company Overview: (Contract at Informatica)
- Supported Informatica’s DevOps operations and customer environments with AWS and CI/CD tools
- Resolved technical issues related to deployments, configurations, and server restarts
- Collaborated with teams to ensure uptime and performance for hosted applications
- (Contract at Informatica)
Tech Support Engineer
Tata Consultancy Services
05.2017 - 07.2019
- Company Overview: (Client: CDK Global)
- Provided technical support for automotive software solutions at CDK Global
- Installed and maintained systems, applications, and dealership networks
- Configured WebSense and FortiGate for network security and access control
- Managed incident resolution through live chat and remote support sessions
- (Client: CDK Global)
Support Engineer
Diya Systems Pvt Ltd
02.2015 - 03.2017
- Company Overview: (Client: Arvixe)
- Delivered web hosting and domain support for Arvixe customers
- Troubleshot server and DNS issues to maintain website availability
- Monitored and maintained data center servers across the USA and Japan
- (Client: Arvixe)
Education
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Hyderabad01.2013
Skills
- Proficient in GitHub Tools
- Jenkins CI/CD Expertise
- SonarQube Implementation Experience
- Ansible Configuration Management
- Infrastructure Automation using Terraform, AWS CloudFormation
- AWS Platform Proficiency
- Containerization Expertise
- Kubernetes Management
- Monitoring Expertise using CloudWatch, Prometheus and Grafana
- Skilled in Shell Scripting and Python Programming
- Jira Proficiency
- PostgreSQL, MySQL and MSSQL Database Management
Timeline
DevOps Technical Lead
Qualizeal India LLP
02.2024 - Current
Customer Reliability Engineer
Informatica
08.2021 - 02.2024
Tech Support Engineer
Access Automation Pvt Ltd
11.2019 - 08.2021
Tech Support Engineer
Tata Consultancy Services
05.2017 - 07.2019
Support Engineer
Diya Systems Pvt Ltd
02.2015 - 03.2017
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Similar Profiles
Sai Nikhil PothurajuSai Nikhil Pothuraju
Software Test Engineer at QualiZeal India LLPSoftware Test Engineer at QualiZeal India LLP
Dhaney PALANISAMYDhaney PALANISAMY
QE Delivery Manager at QualiZealQE Delivery Manager at QualiZeal
Dhaney PalanisamyDhaney Palanisamy
QEA Director at QualiZeal Client: State Comp Insurance FundQEA Director at QualiZeal Client: State Comp Insurance Fund