Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Prasad Shende

Service Consultant
Pune

Summary

Highly skilled IT professional with a strong passion for learning new technologies, boasting nearly 8 years of experience specializing in Identity and Access Management. Demonstrated ability to effectively implement and manage security protocols, ensuring the confidentiality and integrity of sensitive data. Proven track record of successfully troubleshooting and resolving complex technical issues, contributing to the overall efficiency and effectiveness of IT operations. Adept at staying current with industry trends and advancements to deliver innovative solutions that drive business growth and success.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Services Consultant

Altera Digital Health
05.2020 - Current
  • We follow the joiner, mover and leaver process for the user lifecycle.
  • Managing user identities in Active Directory & Azure AD.
  • We also follow the process of 90 days inactivity: Users who have last logon more than 90 days are disabled and remove license.
  • Handling access related issues for end users.
  • Managing (assign and remove) access to shared Outlook calendars, shared drives, shared mailboxes, distribution lists and remote access.
  • Develop and update runbooks, guides, and SOPs for AD operations.
  • Maintain accurate documentation for AD structures, and processes.
  • Using PowerShell to export user identities from Active Directory and to execute joiner and leaver processes.
  • Tools/Technology Used : Active Directory, ServiceNow, PowerShell

System Administrator

Softenger and Infinite Computer Solutions
09.2017 - 04.2020
  • We follow the Joiner Mover Leaver process for the complete user life cycle.
  • Managing user identities from the creation till the retirement in Active Directory.
  • Creation of distribution and security groups in Active Directory.
  • Creation of functional accounts/shared mailbox.
  • Creation of service accounts for applications.
  • Using PowerShell to export user identities for monthly reports.
  • Knowledge on a ticketing tool: ServiceNow.
  • Tools/Technology Used : Active Directory, ServiceNow

Education

B.E - Computer Science

Sant Gadge Baba Amravati University
08.2011 - 07.2015

Skills

  • Identity and Access Management
  • ServiceNow
  • Communication
  • Decision Making
  • Self-Motivation

Interests

Cricket

Timeline

Services Consultant

Altera Digital Health
05.2020 - Current

System Administrator

Softenger and Infinite Computer Solutions
09.2017 - 04.2020

B.E - Computer Science

Sant Gadge Baba Amravati University
08.2011 - 07.2015

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Prasad ShendeService Consultant